Ampol Problems

Pump, charge, pay and you're on your way with the Ampol app!... Show more

Ampol App Troubleshooting Instructions.

If you have problems with Ampol, try one of the below solutions:

Ampol Reports / Comments

Facing issues with Ampol app or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Reports

Ridhav Image
Ridhav 3 months ago

Doesn't work, apparently every time we tried in the store, they say server is down. Don't waste time

Lim Jason Image
Lim Jason 3 months ago

Doesnt work at ampol foodary reservoir - staff not familiar with app

Christine Burchell Image
Christine Burchell 3 months ago

All ampol stations you should be able to use this app. I wasn't able to use it or the pay facility and then i had already paid when i realised i could use woolworths reward so missed out all round. --- Further note Sort your APP out couldn't even use today6/8/24

Liz Billiau Image
Liz Billiau 3 months ago

This is absolutely hopeless. I cannot make an account despite several tries. I did use Ampcharge, but the boffins decided to cancel a working app and send me to this. Electricity can't be paid for at the counter, so if I can't make an account I cannot be a customer any more. I guess at some stage Ampol will realise they don't have any customers for car charging and might do something about this ridiculous situation.

Chanelle GAGA Image
Chanelle GAGA 3 months ago

Can no longer login. Lost all my points.. Trash app.

Cherine Bootland Image
Cherine Bootland 3 months ago

It's great when it works. Keeps signing me out, annoying to sign in at the pump - frustrating when it doesn't sign in. No option for password reset, just opens a Web link saying "bad read". Difficult to update payment options.

John Image
John 4 months ago

App suddenly stopped allowing me to log in. Attempted to change password but just ended up looping back to the same page. No longer buying fuel at Ampol until they fix the app.

Damien Johnson Image
Damien Johnson 4 months ago

Rubbish. Can't register account or reset password. Tried for 15 mins. Will stick with Chargefox and BP for EV. Samsung S23 Ultra

Ian Judd Image
Ian Judd 4 months ago

Useless app

Bowen Kelly Image
Bowen Kelly 5 months ago

The app logs you out as soon as you go to do something. You can not use any of its functions.

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Recent Update:

Current Version: 4.4.2
Total Downloads: 362,471
Ratings: 4.1/5 (5785 Ratings)
Total Reviews: 592
Update Date: Jul 25, 2024

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