Sidekick by Sorted Food Problems
Sidekick is a weekly meal planner app designed to help home cooks... Show more
- Food & Drink
- Version: 2.24.13
- Downloads: 171.5K
Overview: Sidekick by Sorted Food
Discover new recipes, flavours, and cooking techniques. Transform midweek meals into a fun, shared experience.
Reduce meal planning stress with guided meal prep and simple recipes. Enjoy more time cooking and less time deciding.
Combine weekly recipes into a single shopping list. Save money by using ingredients across multiple meals.
Reduce food waste with Recipe Packs. Maximise store cupboard ingredients and save money on groceries.
Sidekick by Sorted Food App Troubleshooting Instructions.
If you have problems with Sidekick by Sorted Food, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Sidekick by Sorted Food Reports / Comments
Recent Reports
They took my 4.99 subscription fee at the beginning of my FREE 30 day frial, avoid.
Even if you've paid you will be charged twice and will still tell you to subscribe
No use to 70yr old who lives alone
Doesn't work.......... and I can't write in the tell us more box so it's all going in the title 🙄 I told the app I'm vegan, it suggested lamb, chorizo, salmon etc. If there are no vegan recipe just say you're working on it. Another rubbish, time wasting app.
Does not have support for those with Celiac, as gluten free is only an "intolerance" that can still show up as meals. Support for allergies and the like is the bare minimum for a food app...
I like Sorted Food so I really wanted to like this app, but I just don't. Picking recipes for the week and managing those recipes is a confusing and buggy mess. Every recipe is built around feeding two people and it's impossible to search for recipes for more (or less) people. Being a family of three this meant that either someone was hungry or you used up more ingredients than the recipe called for. I can go on, but it's just a buggy ill thought out mess of an app. A massive disappointment.
Impatience? Possibly I didn't give it enough of a chance but it seemed like I could only view one recipe before I had to upgrade to do anything else which I'm not going to do. Uninstalled pretty much immediately. Lucky I just wanted the one recipe in the first place. Will keep watching, just won't bother with this app.
Deeply disappointed! Despite the hype on their YouTube channel, this turned out to be more expensive (even with low cost filter,) more work, and less variety. The ingredients list also asked for things that are not standard pack sizes (such as weights of things not actually available in that weight. Veg mostly.) so managed to generate more food waste than normal too, as the other option was buying less than needed.
Becareful this is a scam app even if you click the trial if you do not cancel into time they'll trying Rob you or put you in debt especially if you never used the app at all. It's fraud.
Nothing loads. I really want to love this app as I love the sorted team, what they stand for and how they are doing it. But if the recipes never load I can't get any further than the home screen! Happy to change my rating if things get resolved.
Contact App Developer
Recent Update:
App Screenshots
