Advance Auto Parts Problems
Get ready for fast and simple shopping with Advance Auto Parts. You... Show more
- Auto & Vehicles
- Version: 3.4.0
- Downloads: 1.9M
Overview: Advance Auto Parts
Order by 3 PM, delivery by 8 PM. Available in select markets for in-stock items until further notice. New markets added weekly.
Save vehicles to easily find parts that fit. Quickly check availability for pickup or delivery. See product ratings, warranties, and descriptions to help you choose the right product.
Get points on every purchase. Check your member status. View and redeem rewards. Earn $5 Perk Bucks & $0.05/gal Gas Rewards every 500 points.
Sign in to view your online order history. View your current order status on the Home screen.
Check store hours, call ahead, and get directions. Save your preferred store for free, in store pickup. Receive personalized care with services such as check engine light scanning, wiper blade installation, and battery testing and installation.
Choose the option that works best for you: Scan your VIN code or VIN number, Enter your VIN number, Enter your license plate number, Select your year, make, model, and engine.
Contact Customer Care to get help with your order.
Advance Auto Parts App Troubleshooting Instructions.
If you have problems with Advance Auto Parts, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Advance Auto Parts Reports / Comments
Recent Reports
I should be able to get these discounts in the store!
app doesnt work
App is Slow as hell.
Customer data was allegedly leaked in a data breach, and Advance Auto Parts did not notify me this was the case.
Wouldn't recommend ordering anything from them ship to home. Placed a order on July 31st, showed items was in stock. Here it is August 5th and still just shows in process on the order and they're too pathetic to just go ahead and cancel the order and refund it.
I didn't receive a discount when I ordered my part on line. very disappointed.
I had a Data Breach warning for this company and it's left my email address and personal information for the hacker(s) to get into my Google Account. I think I go through Google for EVERYTHING like my financial institutions and everything else online. If my money or identity was since happened or is now after it, I'm getting the best legal representation $$ buy, and a suit will be filed, and something will be done or corrected about it. Very disappointed in the security you have, for real...
This app is junk. Never loads. Just freezing constantly.
App hasn't worked in over a month. Are they ever going to fix it? Uninstalled reinstalled twice. Didn't matter. At least the website works
Search useless. Keep searching for exhaust pipe it keeps switching to flanges and gaskets. Never displays pipes.
Contact App Developer
Recent Update:
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