Airbnb Problems
THE FASTEST, EASIEST WAY TO AIRBNB Find inspiration, plan a trip with... Show more
- Travel & Local
- Version: 24.30
- Downloads: 190.6M
Overview: Airbnb
Explore over 7 million vacation homes in 220+ countries with 100+ filtering options to select amenities. Review home details and guest reviews.
Share wishlists, invite others to add homes, write notes, and vote on places to stay. Send beautifully illustrated digital trip invitations with all reservation details.
Keep track of trip details, share travel info, chat with hosts, and receive booking updates. Easily get there, get inside, and get connected to wifi.
Access check-in times, special instructions, entry codes offline. Message with the host for expert recommendations on local activities.
List your space in a few steps, get matched with an experienced Superhost, and receive help to get started with hosting.
Airbnb App Troubleshooting Instructions.
If you have problems with Airbnb, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Airbnb Reports / Comments
Recent Reports
Recently I received a message it's more like a threat that they will remove my account and my reservation, what was that about maybe some new regulation they have. I will never share my national documentation with such website, you never know who can access your profile from property owners.
Very worst experience on its first use..I am given a unhygienic place to stay.when I complaint they said they can't do anything in this case.I provided picture of spiderwebs,mold etc still they are not able to help...they just do what the owner of the place says..Now I have to live in this unhygienic place for next three days..So stressful and frustrating
Can't even log in
First and last plus worst experience. After 17 hours of travelling, we reached the place, and the person said the room would be available by 3 pm. I contacted customer care, and I am still waiting for a refund
Very irresponsible company. Can end up in situations where you loose huge amounts of money in a short period of time with no recourse. Then AirBnB will attempt to pass responsibility to the host when it was their lack of protections built into the system that created the situation. Requires far more protections for people booking when there's no losses on the host side.
Etter å ha betalt 3500 k (15% gebyr), sa han å ta et bilde av deg selv og ID-kortet ditt og sende det til meg. (det er forbudt). Så sa han å sende den nasjonale koden (11 tall). Når du leser personvernreglene, står det at vi deler informasjonen din med tredjepartspartnere. For å leie et hus tar de ditt navn og etternavn, telefonnummer, adresse, e-post og din mest personlige informasjon og sender dem dit de vil. Og det er ikke kjent når de vil returnere pengene du har betalt.
Have decided to delete my account as they wouldn't let me book a house for fear of having a party. 6 family members all in our mid-40s who are working professionals are the customers you want Airbnb. I definitely do not need the headache and BS when trying to book. Note that my account and credit card were all verified and uploaded to the account.
Terrible experience. Scammed for "damage repairs" with no evidence . Tried following up with the host and they couldn't provide any additional information. Save yourself the headache and get a hotel. It will be cheaper once the fraudulent claims come rolling in. Airbnb will always side with the host and a hotel will have a proper room inspection after leaving that won't make up stuff to get more money. Will not be using again.
I downloaded this app and I put verification code so many times but this app doesn't work and cheap app and waste of time. I try to contact helpline but they also don't know anything,
The app is not working properly on my xiaomi mi 10 lite: the dark mode shows white pages on which ofc the light colored fonts can't be read. It's been months, pls fix
Contact App Developer
Recent Update:
App Screenshots
