Sydney Health Problems

Use the SydneySM Health app to find care, share your digital ID... Show more

Overview: Sydney Health

Use the SydneySM Health app to find care, share your digital ID card, and check your claims. Easily manage your benefits and improve your health.
Popular Features:
Digital ID card

Always have access to your current ID and easily share it with your care team.

Chat

Use 24/7 chat to find answers or chat with a Member Services representative.

Plan details

Understand your costs, deductible, copay, what's covered, and check your claims.

Find care

Search for care, locate doctors, labs, hospitals, and see estimated costs.

View claims

Easily track your claims including status and costs.

Virtual care

Get routine care, prescription refills, and urgent care right from the app.

Refill prescriptions

Set up automatic refills and reminders for your medications.

Sydney Health App Troubleshooting Instructions.

If you have problems with Sydney Health, try one of the below solutions:

Sydney Health Reports / Comments

Facing issues with Sydney Health app or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Reports

Julie S Image
Julie S 3 months ago

It initially connected with my google account, and would sync my steps, etc... but one day it just stopped syncing. It shows Google Fit is linked, but I am unable to unlink it and now Google says the Sydney app is blocked for trying to access sensitive information. what is the point of the app?

N K Abbi Image
N K Abbi 3 months ago

Keeps crashing.

Lori Green Image
Lori Green 3 months ago

All I have been able to see for a few weeks is "something went wrong-give us time to fix it." Agent is no help. Frustrating. It used to work.

linda e Image
linda e 3 months ago

I did not apply for this!

Rose Anthony Image
Rose Anthony 4 months ago

Keeps crashing

David Kilbride Image
David Kilbride 4 months ago

It is hard to surf. I had to chat to get to the page to pay my bill. The chat ability is very weak. Only can answer a few things and those not well!

Jeanronald Norgil Image
Jeanronald Norgil 4 months ago

I like

Jeff McGuigan Image
Jeff McGuigan 4 months ago

Truly a horrendous user experience. Nothing you actually want or need is available in the app instead they just want to upsell you their own product

Aaron Wardley Image
Aaron Wardley 4 months ago

Im not sure how this app has 4.7 - connecting to devices to this app is a nightmare. It offers 4 options and if you do not have any of those options you just cnat use trackers with this app. But what you can do (sneaky as hell) is download one of the 4 apps they use to do tracking and "buy" all new equipment to support those apps- new tracker watches - new blood pressure montiers - new blue tooth scales. So crooked

Autum Miles Image
Autum Miles 4 months ago

I have nothing but issues with this app. It constantly asks for my username & password even though I use biometrics. I can't ever refill my prescriptions, I always have to end up contacting someone directly. It's an absolute hot mess!

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Contact App Developer

Developer Name:
Elevance Health, Inc.
Email Address:
[email protected]

Recent Update:

Current Version: 8.1.0
Total Downloads: 3,026,500
Ratings: 4.7/5 (47891 Ratings)
Total Reviews: 4974
Update Date: Jul 27, 2024

App Screenshots

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