Apple Music Problems
Get unlimited access to 100 million songs, thousands of curated playlists, and... Show more
- Music & Audio
- Version: 1.0.0
- Downloads: 132.4M
Overview: Apple Music
Follow and sing along with your favorite music with precise, beat-by-beat lyrics, and share the lines that move you.
Control the music together with SharePlay in the car.
Download your favorite music and listen offline.
Find your personalized picks, mixes, and more in Home.
Enjoy a continuous listening experience with crossfade.
Apple Music App Troubleshooting Instructions.
If you have problems with Apple Music, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Hereās how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Hereās how to resolve it:
Steps:
- Check Credentials: Ensure youāre using the correct username and password.
- Reset Password: Use the āForgot Passwordā feature.
- Check Server Status: Ensure the appās servers are not down.
- Clear Cache: Clear the appās cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Hereās how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the appās cache.
- Update the App: Ensure youāre using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure thereās enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Hereās how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure youāre connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Hereās how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the appās cache to remove old data.
- Contact Support: If the issue persists, contact the appās support team.
Connectivity issues can be due to network problems or app settings. Hereās how to fix it:
Steps:
- Check Internet Connection: Ensure youāre connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the appās cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Hereās how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the appās requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the appās support team for assistance.
Installation issues can be due to insufficient storage or network problems. Hereās how to fix it:
Steps:
- Free Up Space: Ensure thereās enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Hereās how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the appās cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Hereās how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the appās cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the appās support team for assistance.
Apple Music Reports / Comments
Recent Reports
Start/stop times set in options on Mac or iTunes do NOT carry over to android. if I set the start time of a song at 1:00, it still plays the first minute of the song.. On iOS it starts at 1:00 like it should. The app is STILL missing Star Ratings for parity like on iOS and Mac devices. This is frustrating because my smart playlists are built on star ratings. Audio volume edits in Apple music on Mac don't work in playback on Android like iOS. And cache has to be at 0 or songs skip a LOT.
Made to work worse on android, then ios, I have tried on equally priced devices, one with ios, one with android.
My iPhone was suddenly stopped working so I've had a simcard in my old android until I'm able to replace it. I received notice of 8 charges for in app purchase that we're decline because I locked my card so the money keeps taken from my apple cash balance. The apple site is telling me I have to download this app to cancel all the subscriptions. I would like refund because I never authorized money to take from my cash balance andI'm trying to cancel subscription
Only using it till I get spotify account turned back on and I have a free apple music subscription through verizon. I'd rather pay for spotify. Very cumbersome and if you forget your password or lock your account, expect to wait atleast a week to unlock it. The "for security purposes" reasoning is just a guise for lack of intuitive response. Spotify is so much easier to navigate and look at.
Complete RUBBISH š”š¤¬š¤¬ Won't open at all "Scammers"
I downloaded it just for a try of an apple product, very bad experience, I have to pay to even play a song? Who even uses this? I am a Spotify and YouTube user and I will stick to it!!! I do not recommend, use Spotify insteadš!!!
How can we un subscribe from this app , apple is being trying to charge me over two weeks I don't know for what!!! I didn't get any email or message warning before subscription end. Even I don't remember I subscribed to the app.
There is no CARD payment option and UPI just redirect to previous page without UPI mandate verification
I am not able to make payment for subscription. I can't even add UPI id.
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