Belo: your financial passport App Troubleshooting Instructions.
If you have problems with Belo: your financial passport, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Belo: your financial passport Reports / Comments
Recent Reports
No me permite validar la identidad y el soporte es muy malo... MalĂsima la app
Tiene problemas constantes con el logeo
PODES PERDER TUS FONDOS Use belo mucho tiempo pero el soporte es terrible. Me estan pidiendo documentacion y no estoy pudiendo enviarla. No entienden mucho y no saben guiarte bien. Tampoco contestan seguido y en ciertas horas, fechas y dias es inexistente. El tiempo para dar la documentacion es limitado por lo tanto esto me puede dejar sin uso de la app y perder los fondos ademas de dejarme mal parado por un error suyo.
El servicio si cliente es espantoso. Te cobran para hacer las validaciones de identidad que ellos mismos agregan. Te suspenden la cuenta sin justificaciĂłn ni aviso previo. Desastroso. Recomiendo aplicaciones como Lemon o Buenbit como alternativa.
Es una estafa, te venden las monedas a precios infladicimos y cuando las quieres vender te dan poquĂsimo, además los supuestos intereses que te dan son inexistentes
Every time the app updates, it's necessary to login again. And the login doesn't work when you need the app. This time requires a email confirmaron that doesn't work because Belo API returns Too many requests error.
Deposite 250 dolares y no los acreditan. No responden por el chat de ayuda ni tampoco por mail.
Simplemente bloquean su cuenta y le impiden retirar sus USDT a su propia cartera. El soporte no responde durante dĂas. Desbloquea. Luego vuelven a bloquear en el siguiente intento. DevuĂ©lveme mi dinero! No recomiendo este banco a nadie.
I hated myself for being so desperate to use this app. Face recognition is the worst, after dozens of attempts I managed to create an account... Only after I needed to do it another dozen times for putting money. Absolute nightmare, throwing up is even a better experience than using this app.
IdentificaciĂłn no funciona. It's not working to identify my id. Ni siquiera responden mail de soporte. Desistale y volvĂ para hacer correctamente y nada!!!!
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