CarGurus: Used & New Cars Problems
Looking for a used or new car? Find it on CarGurus. We... Show more
- Auto & Vehicles
- Version: 3.17
- Downloads: 7.2M
Overview: CarGurus: Used & New Cars
Algorithm analyzes price, accident history, dealer reviews, and location to rate cars from great to overpriced.
Access key info like accident history, days on lot, number of owners, and price changes in one place.
Receive notifications of price drops on saved cars, new deals, and car recommendations.
Find financing ahead of time with real rates and monthly payments, with no impact on credit score.
Get instant offers to sell your car and compare prices to find the best deal.
CarGurus: Used & New Cars App Troubleshooting Instructions.
If you have problems with CarGurus: Used & New Cars, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
CarGurus: Used & New Cars Reports / Comments
Recent Reports
Pushes car ads that it wants you to see.... After update, Saved searches bugs, some filters not saved. Can't save how to shop. Keeps pushing you to buy online and have cars shipped to you. Cannot search for things like all hybrid plugins. Could be useful app too many problems. Do most car shopping on craigslist far superior.
It blows
quite expensive
Shows a lot of good results, but you have to start the purchase online for 99% of them. I want to see a car on the app and drive to look at it, not pay a fee and wait days for it to be delivered.
Why did you tell me that the car was ready for a test drive when it's not ready? you wasted my time My sister's time and my wife's time. Don't ask for Yudi.
i love your car
Junk
Search features only options to search by make/model or by body style. No general search by price or miles or other options without it being a sub search of the above two categories. Major oversight. I hope they fix this.
We found a van on their site and it was a lemon. It broke down on the way home, $1300 to repair. We asked for help but site blew us off. DON'T USE THIS SITE FOR CAR SHOPPING.
Crashes non stop.
Contact App Developer
Recent Update:
App Screenshots
