Overview: ClassDojo
Teachers can encourage students for skills like 'Working hard' and 'Teamwork'.
Teachers can bring parents into the classroom experience by sharing photos, videos, and announcements.
Students can easily add their classwork to their own digital portfolios for parents to see.
Teachers can safely and instantly message with any parent.
All your favorite teacher tools, like Group Maker and Noise Meter, are now in one place.
ClassDojo App Troubleshooting Instructions.
If you have problems with ClassDojo, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
ClassDojo Reports / Comments
Recent Reports
I'm trying to a message to my son teacher but this app keep trying to make me buy a subscription when it used to be free.. it's a emergency and I cant get to it to tell her anything.
Trying to see a message from my sons teacher. There is no way past "we've updated our terms".
It will not let me past the sign in page. I've changed my password and typed in the same login as on desktop (works on computer) and still tries to say they're wrong through the app
The app is useless. Each time I open it, it goes from the home page to a different page with a purple line loading halfway which then does not load at all. It is so frustrating. Their customer service is also not helpful. Can someone please show how to fix this?! Uninstalling/installing does not work. Restarting the phone also does not work. How it got editor's choice is beyond me because this app is terrible!
was fine until they started charging ppl
Can someone tell me if there's a way to only activate notifications from PM's? I'm thoroughly sick of getting a million notifications a day from the schools social media. The notification options are very vague. I mean come on, misc, reminders, routines?
It was good at first and now it won't let me sign back in or it's fails to open URL
Hard to figure out. Always wants me to pay.
I do not want the app. I was ASSURED I'd be able to use the website but it won't let me progress without YET ANOTHER APP on my phone. It's stupid and I'm irritated. So I hate the app and I hate class dojo.
I think it's absurd to have to pay to be able to access the full features of this app. For a public school system to utilize an app that requires a parent to pay is wrong.
Contact App Developer
Recent Update:
App Screenshots
