Cove: Co-living & Apartments Problems
Find comfortable, aesthetic and strategically-located co-living in Singapore and Indonesia (Jakarta, Bandung... Show more
- House & Home
- Version: 2.8.0
- Downloads: 189.3K
Cove: Co-living & Apartments App Troubleshooting Instructions.
If you have problems with Cove: Co-living & Apartments, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Cove: Co-living & Apartments Reports / Comments
Recent Reports
Slow response dari Tim terkait ketika ada fasilitas yang problem (modem internet rusak sudah lebih 1 bulan belum ada tindak lanjut hanya berputar2 dengan alasan sedang di followup dan koordinasi, ac bocor nunggu lama untuk di perbaiki) Sistem pencatatan yang kurang baik (perlu siapkan bukti pembayaran, karena pernah nagih 2x uang jaminan, padahal sudah di bayarkan di awal. Dan sistem yang ada sifat nya temporary jadi ketika akan buka bukti pembayaran link expired)
I am very disappointed with cove, unilaterally suddenly changing the rental price even though it was previously clearly stated in the agreement. After asking I only got an answer that seemed to be made up. There was no clear apology from the admin of cove indonesia. I am very disappointed, I will not use cove's services again and am not willing to recommend them to anyone.
Pelayanan dari tim sangat kurang, saya minta untuk kunjungan saja sangat susah, dari mulai saya kelamaan nunggu hampir 2 jam, slow response ketika di chat, sangat-sangat kurang untuk pelayanannya dan tempat kost yang kurang akurat di maps
Di aplikasi ada 20 ruangan available, oke sudah sempatkan waktu untuk survei, sampai kosan hanya ada 4 ruangan available. Harus book lewat WA dan ternyata semua sudah penuh. Sistem bookingnya minus 🥱😅
Am sure"not recomendet.only good from a front.but to many RULES!!to many spend Money .dont ever nice this House for living.if u make small difect the towel.u can chargs.this ur respondsibility not customer .n vry2 Expensiv.Price in 1 mont only 1 person n charge more for car,bike or els i dont know.am sure NOT RECOMENDET!!COZY place for living when u make a free n safety.not to many rule.dont ever protected ur quest if make this rules n money2 n money what quest doing in here.
App UI is good. App UX not really good, when filtering need to apply but the button is so far in the bottom. CTA is the worst, can only contact WA. What make it worst is the process is very complicated too much to do or confirm in the chat. In conclussion: not as easy as it's look, also so overpriced.
The app is nice but thats about it. I would recommand staying far away from cove. The Customer services made alot mistakes duing my time (3 months) with billing etc. They basically charge me and my wife 1m for Electricity Bill for one month! For small room bare in mind most houses are 500k a month! My wife wanted use hair straighter and Electricity went out! This happy 4 or 5 time and we only had 1 plug in the room. Our food & drink got storing duing our time at place we was staying. Much more
Jadi tanggal 8 oktober saya check in di cove dan sudah ttd kontrak. Pada kontrak jelas tertulis tanggal 7 bulan berikutnya tanggal berakhir sewa. Untuk menghindari pemotongan deposit saya sudah menghubungin pihak cove terlebih dahulu dan mendapatkan respon check out tergantung kapan mau check out nya dan dikabarkan 14 hari sebelum check out. Karena jawaban yang tidak jelas, saya berinisiatif untuk check out sebelum tgl berakhir sewa, yaitu tanggal 6. Deposit saya dipotong 590.000
Fungsi aplikasi hanya untuk etalase, ga bisa book langsung dari apps.
Sangat kecewa dengan pelayanan Cove, janjian survey sudah submit data dan booking jadwal sampe tempatnya gaada orang, dikonfirmasi hanya bilang maaf tanpa solusi. Very bad service not recommended. Wasting your time
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