Electrolux Problems

Control and monitor your connected Electrolux appliances for a more comfortable home... Show more

Electrolux App Troubleshooting Instructions.

If you have problems with Electrolux, try one of the below solutions:

Electrolux Reports / Comments

Facing issues with Electrolux app or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Reports

Becky Image
Becky 3 months ago

Just bought an electrolux 700 vacuum and can not use it due to the app not working properly. Extremely disappointing.

Hafidzah Al nuha Image
Hafidzah Al nuha 3 months ago

It's not working, I'm tired of trying

Michele Woods Image
Michele Woods 4 months ago

Terrible app. Barely has any features, and crashed constantly. In the last week it stopped opening all together. Tried reinstalling and it's stuck after the bit where they collect your email address. How did this get approval to be released?

Marko Krstic Image
Marko Krstic 4 months ago

Idiotic app. I have my washing machine connected to my network, but app does not let my phone see it. Disaster!

J R Image
J R 4 months ago

I have had Pure i9 for several years. Robot vacuum it self is ok but this app has made using it a constant stugle. You need to clean everything you want in the map 2-3 times before it lets you remake the map.There is no way to add to the map after it is done. It refused to go throug a door and now one room is not in the map again. If you change location of home base you need to redo the map. If you need to change wifi you need to reinstall the robot and it loses all the maps.

Maxine Skilton Image
Maxine Skilton 4 months ago

great vacuum. terrible app and memory. So sick of this not working. Can't even connect to the vacuum. 3wks ago you tell me it's a known issue and you haven't fixed it. Your call centre says I didn't log an issue until this year but this has been ongoing since purchased 8yrs ago. Ive emailed your app team and customercare and noone responds, I will never purchase electrolux again.

NZMonk Image
NZMonk 5 months ago

Reconnected app to google home as I could apparently control my devices (notification). Worked fine and we both devices before changing. Now my dryer shows up but not my washing machine. This is quite frustrating to say the least as I used this to see how long washing was away without having to open phone. When will this be fixed. Seems like it is happening for alot of people. Shouldn't have done the change. Hopefully this gets fixed soon. Apart from that it would have gotten a higher rating.

T H Image
T H 5 months ago

Oops something went wrong.....

Mat g Image
Mat g 5 months ago

Neverending problems... Functionality of WM are disappearing, not working etc the same for stove. Lot of bugs over half year after deployment. After reinstal to the new one app - my devices disappeared... App professional on the level of electrolux...

Tai Nguyen Image
Tai Nguyen 5 months ago

Terrible app

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Contact App Developer

Developer Name:
AB Electrolux
Email Address:
[email protected]
Support Website:
https://electrolux.com

Recent Update:

Current Version: 2.23
Total Downloads: 412,507
Ratings: 3.2/5 (5342 Ratings)
Total Reviews: 42
Update Date: Aug 6, 2024

App Screenshots

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