BetterMe: Health Coaching Problems
"Getting fit is now even more accessible with the brand new BetterMe... Show more
- Health & Fitness
- Version: 8.12.1
- Downloads: 35.8M
Overview: BetterMe: Health Coaching
Adjusts to your schedule and lifestyle for fast results without harming health.
Variety of exercise sets for beginners to pros, at-home or at-the-gym.
Nutrition plans by certified experts with options like intermittent fasting, keto, vegan.
Encourages 16:8 fasting approach for proven results.
Connects to app for health and fitness data insights, notifications for calls, emails, SMS.
BetterMe: Health Coaching App Troubleshooting Instructions.
If you have problems with BetterMe: Health Coaching, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
BetterMe: Health Coaching Reports / Comments
Recent Reports
Absolute Scam, Avoid at All Costs! This app is nothing short of a fraudulent operation. Customer service is nonexistent or, you will never manage to get through. Under no circumstances should you enter your card details into this app. It's a guaranteed way to compromise your financial information. Even the reviews are fake.
Stopped woeking when I hadn't used it a few weeks- now just get the circle of doom... reset password. Uninstall ed and reinstalled and still doesn't work. Wouldn't recommend.
BE VERY CAREFUL...I canceled this company app in Dec and they just charged me $38.95. Very sad there are soo many crooks out there...
Junk doesn't even OPEN!
Waste of money, very entry level, you can find free apps that does the same thing. Workouts are too basic, the way in which you'll lose weight will be due to reduced calorie intake and the daily steps goal.
Your fraudent app has deducted 39.99$ fro my credit card unnecessarily Stop these non sense
How do I cancel subscription? Not worth it
I opted for the basic subscription of one month and paid for the same but without my consent add ons worth 2500 was charged on my card.. this is fraud. I must get a refund for the same
The app was working fine, but for the last two months, I cannot log in. It just freezes on the login page. I tried to change the password, but nothing helped. Soon, it will be time for the subscription renewal, and you will take the money even though I cannot use the app.
Not worth the exorbitant bi monthly fees of $34 at all, and continue to bill me after I cancelled my subscription.
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