CuboAi Smart Baby Monitor App Troubleshooting Instructions.
If you have problems with CuboAi Smart Baby Monitor, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
CuboAi Smart Baby Monitor Reports / Comments
Recent Reports
Such a buggy software, constantly needs reset. You basically pay to record your own kids, otherwise live video only. You get harassed at every opening of the app to install the humidity monitor. The average person doesn't need that. Stop making us click through it. Could have been great, cubo got lazy.
Constantly glitches... having to unplug and restart monitor daily to connect to app
App was great until a recent update -- now it constantly crashes with 'a bug'
It's gotten more buggy in the past few weeks - connection issues, taking a while in order to use the sound, and for some reason can't switch from full screen to any other app. It used to work so well too... I'm not one to leave reviews but it's gotten so bad that I felt like I had to share.
App constantly freezes and does not display the video. Device has consistent network connection issues that we cannot resolve.
We have had the Cubo for over 3 years and I the past year have found it to be very glitchy after app updates, even after they were meant to fix bugs. We constantly have to restart it so it will load, with customer care having told me it was due to our wifi connection, however no other devices in our household have a connection issue, and this never used it. I can see from recent reviews other users have the same issue. I won't be recommending this to our friends anymore - it's too frustrating.
There are just way too many bugs for this app to be useful. The AI is largely erroneous in what it detects and the app user interface is clunky and badly designed. Ive only seen good reviews from people who have been 'gifted' this monitor by Cubo. It has a lot of potential but it looks like it hasn't bothered to make any changes and as it stands right now it's a huge waste of money.
App was once very good, now half the features are locked out. Plus it now emits a horrendously loud alert when the device loses connection and the settings to change it are either locked out or have been removed from the settings
Worked fine for one day, now it will not connect to the camera at all. Epic waste of money for my family member that bought it. Can not even be returned.
Useless in an understatement. My playback doesn't work and after 3 weeks of back and forth, they were unable to resolve the issue. Further, they outright refused any sort of refund
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