Overview: Whiteout Survival
Assign survivors to specialized roles and keep them healthy and happy.
Fight for usable resources against beasts and rival chiefs.
Compete with gamers worldwide to establish dominion over the frozen wastes.
Create or join alliances to dominate the battlefield with allies.
Recruit heroes with different talents for better fighting chances.
Whiteout Survival App Troubleshooting Instructions.
If you have problems with Whiteout Survival, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Whiteout Survival Reports / Comments
Recent Reports
Game is basically a money trap, I did buy some of the promotions. One of the promotions had an issue which I reached out to customer support to get me what I paid for. Now they want evidence of the promotion and promotion is expired by the time they answer so I have no way of getting this evidence... Ridiculous.
developers are all thief! do not purchase on this app they sucked! you will pay them but they will not deliver your purchased item, support is not helpful at all, they are all AI, you cannot get anything from them, this is sucks
Well I am enjoying it, ☺️ as I am a new to this looking forward for more progress
extremely boring
The game is fun. Until a player three times your level teleports in, and attacks you for over half your resources and renders 6,000 of your troops dead. You can't fight back if they're over 10 lvls than you. But they can attack if they're 40 lvls over? It would be waay better if there was a lvl cap to what players you can attack. Otherwise, it's extremely unfair. Especially for those who barely get on the game each day.
not as advertised. I just wanted to play the game that was advertised... this is not the same game. I used 700mb of data for a game that was not like the one advertised. disappointing. and why?
Pay to win. Forget every comment out there talking about "affordable packs". There's literally a mission where you have to buy a pack with a price not lower than 119,99€. They will sometimes send you enquiries where some questions are about the price barrier. They don't care. They just want whales. Most players will spend dozens of euros per day just to play a "free to play". Be honest and offer a honest subscription without any price barrier.
I wanted the game in the ad not whatever this is
Game ads are just to get you to download. The game is nothing like that at all. It's a money pit game. They change event rules and it'll mess with you. but don't worry, the customer support are so amazing they tell you they can't do anything and to talk to discord mods, who also can't do anything.
Showed promise but the Nap7 rule will be this games downfall ... top 7 most powerful leagues on server agree not to attack each other..they attack smaller weaker alliances bullying those who dare to stand up to them ...I have seen entire alliances being wiped out....hardly surprising the developers feel the need to add new states as people eventually leave in droves If you cannot spend a ton of money to gain the power need to reach the top 7 in your state don't bother...
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