Grubhub: Food Delivery Problems
When in doubt, go for takeout—Grubhub has it all! Order food delivery... Show more
- Food & Drink
- Version: 2024.30
- Downloads: 30.1M
Overview: Grubhub: Food Delivery
Choose from local favorites and popular chains with ratings and reviews. From French fries to sushi, satisfy any craving.
In addition to restaurant takeout, order groceries and household essentials from local convenience stores.
Know delivery fees before placing your order. Pay with credit cards, gift cards, or Venmo.
Sign up for $0 delivery fees on eligible orders, exclusive offers, and rewards. Try Grubhub+ free for 30 days.
Follow your order from the restaurant to your door. Every delivery is special with Grubhub.
Grubhub: Food Delivery App Troubleshooting Instructions.
If you have problems with Grubhub: Food Delivery, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Grubhub: Food Delivery Reports / Comments
Recent Reports
Whatever mapping data this app uses is way out of date. It had drivers consistently delivering to the wrong address (it always showed my address at the wrong spot even though Google maps did not, and it was not complicated, it was a straightforward suburban address), despite multiple communications to fix the problem. I've deleted the app and will use doordash instead, I'd suggest you do the same.
I had a belligerent delivery driver yell at me and refuse to give me my food. Worst experience of my life.
Always an issue
I received a GrubHub gift card. This phone app is DEFECTIVE. It will NOT APPLY the GIFT CARD to orders. App intakes Gift card, but there is NO selection to apply it as payment. There is not a way to directly contact GrubHub human, even on it's website.
First two orders took over two hours to arrive. First order was missing a drink. On second order that took 2.5 hours, food was cold and reheating in the microwave took so long it didn't taste well. Their solution was a $5 credit. Deleting my account.
Don't trust this app or the people who work for them I'm scared if I don't leave a tip something will happen to my food.. Not just that the food delivery is overpriced and I have student prime so I got $0 delivery fees but yet my $9 meal from McDonald's comes out to $17 and here I thought I was gonna get my good cheap like maybe $2 more or something but nope it's like $6+ more which is ridiculously priced.. Imagine the prices without Amazon Prime free delivery this company lost a customer fast.
Useless and I'm pissed. This apps incompetence made me wait till 11:30 when I had ordered at 8pm. Driver went the wrong house and sent a picture that wasn't my front door (yes my address was right, it's always right). I reached out to support they reordered. Then while waiting Three...THREE EFFING HOURS. They canceled the order for no reason. See if I use y'all again.
Why did you update this? It doesn't even function now, it just keeps asking for street address and number even though it's already there.... im always working, this was my only way to get food.... why did you guys mess with it at all? It was working fine, theres a saying, "if it's not broken, don't fix it..." you people ruined a good app for zero reason.... now I gotta uninstall and find a better food app....unreal...
Ordered food from a restaurant less than a mile from my house. Food was picked up and driven half an hour away from my house. Hoping they turn around and deliver it soon...
very expensive delivery service.
Contact App Developer
Recent Update:
App Screenshots
