hoopla Digital Problems
Discover limitless entertainment and knowledge with hoopla Digital. Access more than 1.5... Show more
- Books & Reference
- Version: 1.0.0
- Downloads: 4.5M
Overview: hoopla Digital
Vast collection celebrating diversity with gripping mysteries, heartwarming romance, and captivating historical tales.
Extensive collection with captivating narrations by talented performers that bring stories to life.
Expansive library offering popular movies, TV shows, and BingePasses for every age and interest.
Music library for every mood, create playlists, check out new artists, and enjoy uninterrupted album streaming.
Read classic comic, graphic novel, and manga series with groundbreaking ActionView reading technology.
hoopla Digital App Troubleshooting Instructions.
If you have problems with hoopla Digital, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
hoopla Digital Reports / Comments
Recent Reports
Can't see any videos/movies on this app without having to have a library card... There should be some things u can view ESPECIALLY if ur city/town's library isn't listed.....🙄👀🤔
Garbage app
Only 20 selections a month but enough if for watch the great courses video
Said i reached my limit but i did not. Another liberal block. Their system is jacked You are selectively blocking people from the library for which we pay to exist
Battery drained 12 hours of last 24 hours EVEN THOUGH I HAVEN'T OPENED HOOPLA IN DAYS AND THE BATTERY OPTIMIZATION IS ON THE MOST EXTRMELY LIMITED SETTING AND EVEN THOUGH MY PIXEL HAS IT IN PAUSE MODE. WHAT IS WRONG WITH YOUR APP. I TOLD YOU THIS MONTHS AGO, UNINSTALLED, AND JUST THE OTHER DAY RE INSTALLED BUT NOW BYE AGAIN
App will not allow me to check out any movies or books
Parental controls suck
What is the point of this? I see nothing good. 👎👎👎👎👎
HOOPLA PLEASE FIX YOUR APP It crashes randomly when you leave the app to let audio books play in the background. When you pause for one second, it closes and you have to go back into the app. This wasnt a problem before. Its a new month, so you should be able to check out more books. Hoopla counts books that you checked out two weeks ago as part of that count so you end up with even less every month. Now I cant check out any books at all even though I don't have any checked out.
Library not listed. Stupid app. Doesn't tell you that is even needed before install. I just wasted 5-10 minutes playing with this stupid company website and app!
Contact App Developer
Recent Update:
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