SkipTheDishes - Food Delivery Problems
Download Canada’s most popular food delivery app — trusted by 5+ million... Show more
- Food & Drink
- Version: 4.159.0
- Downloads: 5.9M
SkipTheDishes - Food Delivery App Troubleshooting Instructions.
If you have problems with SkipTheDishes - Food Delivery, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
SkipTheDishes - Food Delivery Reports / Comments
Recent Reports
I made a complaint about a missing item in my order, and I did not receive a response, so I have to retract my previous five star rating. The item I was missing was not a small item, so it's important that someone takes responsibility for this stuff, when they don't, it's hard to trust them. Update: I am also unable to choose options now on items, such as in a combo, because I am unable to scroll down the page. This makes it impossible to order a combo, so I have to pay more.
Not a great app the customer service is awful, either unresponsive or rude and unhelpful, this app is a no go use Uber eats
Better off getting it yourself Had to order twice 1st driver gave it to the neighbors second order was not what we ordered no cash refund only credit 2hours
Delivery is always late and food is always cold.customer service doesn't care at all. Horrible service go elsewhere for delivery's
Not only are the orders almost always wrong, they just straight up won't except any debit cards on my app now. They blamed my bank for the issue but one call with them says otherwise. Skip just blocked my card for no reason and Im baffled. Works for Uber Eats perfectly though which is weird.
I deleted this app. I had terrible experience,delivered 50 minutes after my order. Problem was original del guy took my order and dropped my order after 15 mins, and another guy picked. 2nd del person delivered after half an hour. Problem was delayed by first guy who did not pick on time and dropped. Total del time was around 50 mins. I got cold burgers and foods. Skip the Dish told me that was nomal in an hour delivry. After 30 mins,food get cold quickly. I don't need cold foods. Bye this serv
The service fees keep going up and the service keeps getting worse. The other providers are cheaper and better. ✌️
Lol earn points but don't actually pay them out due to timing? Last time I ordered from this app.
I ordered dinner through KFC and they missed a large popcorn chicken and I submitted for a refund through Skip the Dishes, who declined my request directing me to their Terms and Services, which state that they are not responsible for missing items and it is between me and KFC. If there is no recourse for companies who miss items through SKIP the dishes, how are we supposed to get recourse and a refund? In the past SKIP has issued refunds and dealt with store directly. Why has this changed?
BE CAREFUL. The drivers will drop your food at your front door or in the lobby. By tge time you get the notice that it's been delivered, someone has already walked off with your food. And this company could not care less about it. They'll issue you a refund the first couple times, but do they ask the drivers to change their behavior? No, so it continues to happen and then they stop issuing refunds and charge you for a meal that was never delivered.
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