Stellarium Mobile - Star Map App Troubleshooting Instructions.
If you have problems with Stellarium Mobile - Star Map, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Hereās how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Hereās how to resolve it:
Steps:
- Check Credentials: Ensure youāre using the correct username and password.
- Reset Password: Use the āForgot Passwordā feature.
- Check Server Status: Ensure the appās servers are not down.
- Clear Cache: Clear the appās cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Hereās how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the appās cache.
- Update the App: Ensure youāre using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure thereās enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Hereās how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure youāre connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Hereās how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the appās cache to remove old data.
- Contact Support: If the issue persists, contact the appās support team.
Connectivity issues can be due to network problems or app settings. Hereās how to fix it:
Steps:
- Check Internet Connection: Ensure youāre connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the appās cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Hereās how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the appās requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the appās support team for assistance.
Installation issues can be due to insufficient storage or network problems. Hereās how to fix it:
Steps:
- Free Up Space: Ensure thereās enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Hereās how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the appās cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Hereās how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the appās cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the appās support team for assistance.
Stellarium Mobile - Star Map Reports / Comments
Recent Reports
Its good, but the sky is so low quality when you zoom in starting from 18ā° fov. Altought I use the pro version but still it has low quality sky (downloaded the additional assets). You can see in the sky a light trail from I dont know where, pixelated ambient light, a picture of antenna(what??) and random square with random color like a chess board. You can see them clearly when you use number 1 - 7 atmosphere. Bro like what?? Not everyone is living in the center of the city.
I payed for a subscription using my Google Play balance around 2 months ago, and then the subscription expired. I recently hit more than 2 dollars on my Google rewards and I was unaware that Stellarium would continue attempting payments, so now that money is gone on an app I don't use anymore
You can explore the solar system better with Google and it doesn't cost you anything and this does better apps on the app store for free
Unfortunately, It is not free
Features lost and now behind a pay wall
Paid for stellarium mobile. Legacy, now.... Now they have a new app with the same name but if you want to update, you have to pay again??? Is this a joke?!
Doesn't calibrate
Hab mir die app vor ein paar jahren gekauft und jetzt auf einmal werden features versperrt. Sehr schƶn.
Too many bugs using it with the synscan app.
Very good
Contact App Developer
Recent Update:
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