Flashcards Deluxe App Troubleshooting Instructions.
If you have problems with Flashcards Deluxe, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Flashcards Deluxe Reports / Comments
Recent Reports
Do not notify me
Please consider the limitation of ten-word questions and answers before purchasing the paid version, as the app cannot handle longer inputs. There is no limit to the number of words, but if there are too many, the app may not be able to display them all.
Downloaded this to learn ancient Greek. Turns out that making flash cards with this app is considerably harder than learning Greek. Apps are supposed to make life easier, not impossible. Refunded. Looking to find an app where you write in a question on one side and write the answer on the other like a flashcard? Then look elsewhere.
I don't get notifications, when cards are due! I ticked the box, but nothing happens! It is activated in all the settings but nothing. I have a Samsung S22 and the newest Android Version. Please fix the problem!
This app made itself the default for Excel files. I can no longer view an Excel on my phone because it opens in this app. Garbage. Edit after developer response: I didn't click "always". I never chose to open an Excel file with this app. After installing, Excel files opened here by default. I had to uninstall to correct the problem.
Sad. All I wanted was a simple deck where I can write something on one side and write something on the other. Can't do that with this. I'm waiting for my refund now.
Does not deliver. I bought this for the purpose of making decks of about 50-60 pictures each, each picture used on two cards: One asking the scientific name of the plant pictured, and one asking the common name. The app says it will do this beautifully. BUT, it will not permit uploads of pictures for a deck this size through any method. It says it will use Dropbox or Google Drive, but these are actually no longer supported. This simply doesn't work.
Seems more complicated than it should be. I was trying to find something as simple as writing question on on side and answer on another. Had a hard time downloading any set cards for studying. Unfortunately this is way to complicated to use. I couldn't even figure out how to create my own questions ans answers on this app. The app icon look sampler than the app operations. You should provide a trial first before right away charging so our money ain't wasted for nothing.
Adding pictures doesn't work... doesn't seem to be a way to delete decks
I bought the app but not working on my phone.
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