b-hyve Pro Problems
The B-hyve Pro App provides landscape irrigation professionals with an easy way... Show more
- House & Home
- Version: 3.0.40
- Downloads: 28.2K
Overview: b-hyve Pro
Set up and operate the controller using Bluetooth, with off-site management enabled once a WiFi connection is established.
Certified to use water more efficiently and eligible for rebates in many cities or water districts.
Set fixed schedules or use Smart Watering to let local weather conditions determine the schedule.
Manage and control an unlimited number of B-hyve Pro controllers from one application.
Integrates water savings options and catch-cup feature for up to 25% more water savings.
b-hyve Pro App Troubleshooting Instructions.
If you have problems with b-hyve Pro, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
b-hyve Pro Reports / Comments
Recent Reports
You shouldn't have to pay for the app in order to use the controller that I already paid for.
app is junk, never works properly, and not intuitive at all.
They did a new update and you can't even find over 3/4 of our customers.. It just shows a select few. We have well over 300 customers and if this continues we will have to find different WiFi controllers that have an app that we can work with. Hope they fix this problem.
Terrible. One of the devices ran all day long and never shut off. I had to turn my water line off because the app had no water usage record, and I was unable to turn off my sprinklers from the app. My garden is ruined, my roses are suffering from sitting in flooded clay soil, and my water bill is going to be higher than ever. My device has new batteries and was connected. This should have never happened, completely unreliable!!
Difficult to use the app difficult to figure out how to run manual mode for all systems at one time
Did not work with my HRC-400
not connecting to the network
Keep the FREE app - this one as of 12/31/22 is identical to the free one. Its a waste of $9.99. I have a wifi hub & 3 hose timers in hopes this Pro version would allow me to set up a program for multiple zones/timers. Nope. I need a program that turns on both timers #1 & #2 for 10 minutes... then turn on timers #1 & #3 for 10 minutes. This app nor the free one will let me do that. Waste of $9.99.
this app is flakey as hell, notifications dont work, the calandar is inaccurate, watering history doesn't show. real shame because the devices are great
The free app works better. Since the last update, the paid version has a bug that only allows you to use one program at a time. I reset the app and the controller and nothing fixed it. Uninstalled and got the free app and everything works. Why did I pay for an app that is broken when the free one works fine?
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Recent Update:
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