MySiloam - One-Stop Health App App Troubleshooting Instructions.
If you have problems with MySiloam - One-Stop Health App, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
MySiloam - One-Stop Health App Reports / Comments
Recent Reports
Terlalu banyak pilihan
Saya dan teman saya sering datang namun dokter selalu telat hingga 1 jam lebih. Banyak pasien yang bergumam karena dokternya telat semua. Saya sudah appointment di antrian pertama, namun karena terlambat check in 15 menit, langsung dipindahkan ke antrian paling terakhir (antrian 10). Padahal antrian ke 5-9 kosong. Antrian ke 5 baru terisi setelah saya check in 30 menit setelahnya.
Saya ubah review nya karena sistem pendaftaran tidak menghargai pasien yang daftar dan datang tepat waktu. Pasien yang daftar untuk jam temu paling awal akan didahulukan tidak peduli pasien tsb telat atau tidak sesuai jam temu atau dokternya berhalangan. Mohon perbaikannya. Saran saya lebih baik tidak usah menggunakan jam temu karena malah merugikan pasien yang tepat waktu.
Sekarang pendaftaran untuk pasien dengan jaminan tidak berlaku meskipun fitur itu ada di aplikasi ini. Harus datang langsung ke RS dan daftar manual dan diproses seperti pasien tanpa appointment. Percuma daftar melalui aplikasi ini.
Tidak ada gunanya untuk pembuatan janji rawat jalan, karena terdaftar di app tidak masuk dalam sistem siloam
HARUSNYA BINTANG NOL, PELAYANAN ANTRIAN KAYAK T4i
when activate patient portal, the app can upload photos data but whem try to submit / upload always saying check mobile connection, please try again even using wifi didn't help either and still saying my connection error / bad
staff dan perawat tidak ramah terkesan jahat dan judes dan ketus
Terjadi penipuan di aplikasi ini. Banyak paket yg tertera yg tidak ada realnya. Sudah bayar mahal tapi tidak ada check yg sesuai dengan paketnya. Sangat mengecewakan. Siloam jadi salah satu rs yg suka menipu masyarakat demi keuntungan lippo group. Ini benar kata orang perusahan ini menipu orang dari senin ke jumat sabtu mingu menipu Tuhan.
Kok self checkin dokter spesialis dengan dokter umum beda ya, dokter spesialis sesuai jadwal, klo dokter umum daftar jam berapa, ternyata urutannya beda lagi kalau sudah checkin, saya jadwal 13.45, self checkin 13.35, baru dipanggil nurse setelah 14.00,sedangkan dihari yg sama istri daftar ke dokter yg sama, dengan jadwal jam 14.00,checkin pun manual sekitar jam 13.45, tapi ditangani lebih dulu oleh nurse nya. Apa gunanya selfcheckin kalau seperti ini!?
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