VicoHome: Security Camera App Problems
Connect with your smart devices through VicoHome (Vicoo). From the live screen... Show more
- Video Players & Editors
- Version: 2.24.1
- Downloads: 967.6K
Overview: VicoHome: Security Camera App
Connect your own camera to observe your home in real-time.
View recorded videos from your camera to catch every detail.
VicoHome: Security Camera App App Troubleshooting Instructions.
If you have problems with VicoHome: Security Camera App, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
VicoHome: Security Camera App Reports / Comments
Recent Reports
Need to cancel auto payment, nowhere to do it. Closing out bank due to moving and no bank in my area.
It refuses to update the camera to the latest firmware. The batteries is charged but the installation of the firmware continues to fail. The tech people told me some steps to do, and I followed but still can't get the firmware to download. So disappointing because I purchased 3 cameras, and without this update, they will not work! I even paid my router company $53 to help reset my router. I called my wifi company and still not downloading! Wow! Even a cheap camera has better software than this!
The main issue I'm having is accessing the live feed. The feed will work after unplugging and plugging in the camera, but after an hour or so, when I try to access the live feed, it gets stuck on "Connecting...". Edit: Updated to 1 star because I'm still having this issue.
Was about to see the cloud videos till the last few months. Reported multiple times that is not working but no support at all. It takes a long time to load the camera feed up as well. Also there home camera indoors and there camera outdoors runs on seperate apps which is most inconvenient.
I have a camera bird feeder that uses this app. Too few and hard to understand instructions.
Messes with notifications and limits recording time (20 sec or none at all) to try and get you to pay a premium. Not what I planned on when buying! Ridiculous! Will not purchase another unless i get more recording time without having to pay.
Got camera a few years ago the camera at first use to work fine but like other users with the last few updates seem to have broke some critical key features including the sleep feature unfortunately now the camera will not wake from the sleep mode which I set during the day because we work outside most of the day and we would just get hundreds of false notifications We set the camera to wake when we go to sleep and go be notified. However I noticed that for months I wasn't getting any notificati
I have 5 of these cameras because they worked beautifully, at first. Now, they rarely record more than 5 seconds even when you have them set for 20 and that's if they even record. This morning I woke up to only 6 occurences which is impossible. I live on a pretty active street and usually have quite a few recordings of the cars coming in and out... not today and this happens often. The live feature is also a problem. Seems like a huge waste of money at this point.
Will not let you cancel subscription
Terrible
Contact App Developer
Recent Update:
App Screenshots
