Zaxbys Problems

Craving Zaxbys saucy, flavor-full food? We have a NEW app to give... Show more

Overview: Zaxbys

Craving Zaxbys saucy, flavor-full food? The NEW Zaxbys app makes it easy to order and earn rewards for your favorite menu items.
Popular Features:
Earn Points Per $1

Earn 10 points per $1 spent and save up for special rewards.

Delivery Options

Choose delivery service in the app for convenient doorstep delivery.

Skip the Wait

Order ahead for in-store pickup or curbside pickup for a quick grab-and-go.

Save Favorites

Save your favorite orders and store locations for easy reordering.

Gift Card Options

Digitize physical gift cards or send eGift cards directly through the app.

Zaxbys App Troubleshooting Instructions.

If you have problems with Zaxbys, try one of the below solutions:

Zaxbys Reports / Comments

Facing issues with Zaxbys app or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Reports

Eric Porter Image
Eric Porter 4 months ago

It won't process payments. My credit card works just fine in person and in most other fast food apps, but not with Zaxby's. I don't receive any notification from my credit card that a payment was declined, so it must be something on their end. Zaxby's can't even process their own gift cards! I've asked support for help and they can't figure it out.

Robert McMath Image
Robert McMath 4 months ago

Good food but app maybe compromised. Used the app twice, both times using a different credit card at end of transaction (same cc.co.) after second time within two weeks someone in another state using my card info via the app illegally purchased a meal. Don't use the app. Physically be present to make orders and pay directly at counter.

Carlos Perez Image
Carlos Perez 4 months ago

If there qas a 0 stars I would hit it. Log in is horrible. Can't change anything on my account when I mistyped my phone number. Couldn't work with my Google pay. Customer service clearly played hockey without a helmet. They couldn't help me with my account issues. They need to fire/sue whoever created this thing and start from scratch!

Michael Williams Image
Michael Williams 4 months ago

Love Zaxby's, just uninstalled the app, it's awful...website great, app awful ..start all over, that is all...got worse with the last update..Chicken? Home run!! I.T.? Unmitigated failure.

Daraniax Image
Daraniax 4 months ago

Faster to go through the drive through. No way to view your order after placing it. Limited in functionality.

joseph cross Image
joseph cross 4 months ago

Faster to order in person

Jason Buckey Image
Jason Buckey 4 months ago

You need to add coupons on here

Omar Rodriguez Image
Omar Rodriguez 4 months ago

The pp won't let me place an order and keeps saying "oops something went wrong". Besides that the rest seemed like it would be nice to use but I can't use it if I can't place an order.

Shadow Rogue Image
Shadow Rogue 4 months ago

Tell that loud mouth n at the Dothan AL location to get a different job if she can't talk respectfully. Popeyes is actually better than Zaxby's now. Seriously. It's insane.

First Last Image
First Last 4 months ago

Laggy

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Contact App Developer

Developer Name:
Zaxby's Franchising, LLC
Email Address:
[email protected]
Support Website:
https://www.zaxbys.com/faq/

Recent Update:

Current Version: 10.0.0
Total Downloads: 2,859,067
Ratings: 3.2/5 (5946 Ratings)
Total Reviews: 3326
Update Date: Jul 24, 2024

App Screenshots

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