Overview: Baby Monitor 3G - Video Nanny
No registration or connection adjustments required. Setup in less than 30 seconds.
Works on WiFi and 3G. Use anywhere without worrying about weak WiFi signal.
Transfers live video from child's room. Light feature for viewing in the dark.
Sensitize sound to hear every tiny noise from baby's room.
Check baby's sleeping patterns and replay sounds from monitoring.
Baby Monitor 3G - Video Nanny App Troubleshooting Instructions.
If you have problems with Baby Monitor 3G - Video Nanny, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Baby Monitor 3G - Video Nanny Reports / Comments
Recent Reports
I'm so disappointed in this app. It had such good reviews. The only way to use the video monitor in the dark is to switch on a flashlight which wakes the baby. And it thinks the white noise is my baby waking up. Every 30 seconds I get a notification that she's awake. Then when she does wake up and cry it doesn't recognise her or send me a notification. But it probably works well if your baby sleeps without white noise and doesn't wake up when a bright light shines in their face
Does not work
Why do I need to pay twice? Does not make sense.
This app is useless. It has a log of when your child is making noise, but you can't actually hear it in real time to monitor how he/she is doing. I wanted something that would alert me when my child was crying, not something I have to consult every 5 minutes to see when he last moved. I tried to get a refund, but google wouldn't provide it. I'm hoping the developer will.
Very unstable Always issues
Do I have to pay again to install it on my other device now?? If so how do I get my money back please?
Bad experience. Cannot contact anyone paid for app twice doesn't work
It fails to establish a stable connection and fails to reconnect when most needed. I bought the app, yet I won't recommend it. Also, if your spouse also wants to connect to your baby station, she/he has to pay as well, so, you pay for each account that will be connected to the cam; your parents, spouse, nanny and many more, it just doesn't make sense.
Bad app, it often doesn't notify you when the baby is awake and crying!
One of my first ever reviews about an app. But I feel strongly about this: This app is dangerous. Totally unreliable. The app pretends to be connected, but the the log tells me later that the app had disconnected 1h 41min ago. How can this be? If your love your kids, don't buy this.
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