Freddy’s Problems
• Quickly find your nearest Freddy’s and order ahead for carry-out, delivery... Show more
- Food & Drink
- Version: 24.7.30
- Downloads: 947.5K
Overview: Freddy’s
Find your nearest Freddy's and order ahead for carry-out, delivery, or dine-in.
Easily customize your Freddy's favorites like steakburgers and frozen custard.
Join Freddy's Rewards and earn points for every dollar spent to redeem for free food.
Securely save payment information for easy checkout with credit card or gift card.
Download the app for fast, easy ordering and start earning points today!
Freddy’s App Troubleshooting Instructions.
If you have problems with Freddy’s, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Freddy’s Reports / Comments
Recent Reports
Can't ever get rewards to work. Why advertise a reward program if you can't use it?
The app is horrible. 3 times in a row the order never went through. It's on me that I didn't double check my email, but when I get the 7-11 minute notification and come pick up your order I'd assume everything is fine. 4-7 second delay after every click. Food 5 star. App 0 star if I could.
Logs me out all of the time and doesn't send the reset link when I have to reset my password
Immediately upon downloading, unchecked email me. Not only did the app automatically recheck it, they emailed me with in MINUTES of downloading. Kinda sus behavior for a company. I'm sure there is a perfectly reasonable explanation for ignoring your customer's request. I canceled my order too. If this is how they treat their customers, like a data farm, I won't five them my business.
I wouldn't know because I can't get past a blank white loading screen
Won't allow me to make account or find a restaurant.
Super clunky and lagging. When I have food in the cart, it keeps asking to start an order.
I've wasted time three different times in the past week trying to place an order online. The app freezes and glitches. It's frustrating to say the least.
Does not connect to Google pay. Very limited ways to customize your food compared to other restaurant apps, for example no option to switch out protein type in sandwiches and you can't put grilled onion on the fries even though they have it as a topping.
App is slow, unresponsive, and never works when I try to check out. I try to do the automatic card feature, and it never works (this is the only app that doesn't work), and then when I type it manually it still won't let me check out.
Contact App Developer
Recent Update:
App Screenshots
