My SIMBA Problems

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My SIMBA App Troubleshooting Instructions.

If you have problems with My SIMBA, try one of the below solutions:

My SIMBA Reports / Comments

Facing issues with My SIMBA app or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Reports

Boon Lee Image
Boon Lee 2 months ago

This is really frustrating. I placed an order online for sim card in 16 Jul 2024 and was stated that I will receive it in 3 - 5 days. I had yet received anything after the stated period. In view of that, I called SIMBa and they told me that i need to write to them. And I wrote to SIMBA many many times to ask for the status. But there was no response from SIMBA.

gary taybeng Image
gary taybeng 2 months ago

Not advise to use simba network,connection is really bad.And 4-5days before the topup date they can keep sms u like u own them money,even sms u at midnight 4am!After use it for 9 mths,my topup date change from 15th to 10th early 5days?Will change to other network provider soon.

tufail bangash Image
tufail bangash 2 months ago

No support available, wrong email id they provided, and they will not reply to web query also.

Sobriquetsg Sobri Image
Sobriquetsg Sobri 2 months ago

I was invited to upgrade to the 200GB plan, online. After doing do and payment made, I received the acknowledgement that it was successful. BUT when I tried to use the app to check I got a message: Unable to send OTP. Please ensure the number is correct and try again !!!!!! I have been trying again & again & again.....What the ......??????

Elliot Image
Elliot 2 months ago

Can't get otp to login. It has been a few days already.

takumi jy Image
takumi jy 2 months ago

super lousy for tethering(hotspot fr another device).. keeps on n off dc.. still need alot of improvement on ur network.. perfect ur 4g 1st b4 u go up 5g.. anyway.. soon to b will b moving out of simba to others.. canot stay wif simba for delivery platforms.. not only does it dc out of nowhere.. its oso slow for tethering..

Tarun Shukla Image
Tarun Shukla 2 months ago

Very complicated packs and worst services. I lost 15$ for recharging the pack but it does not show on my app. Many times I approached to customer care but no solution. My money wasted. If you are seafarer, don't buy this.

Ahmad Badiuzzaman Abdul Rahim Image
Ahmad Badiuzzaman Abdul Rahim 2 months ago

Bad service (network) 5G line almost full bar, the speed not even reached 1mbps(Jurong Island) and always sudden drop not stable (10mbps to 500kbps), Boon Lay.

Raju Chinna Image
Raju Chinna 2 months ago

Network is very slow šŸ˜”šŸ˜”

Alex Armani Image
Alex Armani 2 months ago

Simba gave me a so called new sim card but it has been called by scammers daily

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Contact App Developer

Developer Name:
SIMBA Telecom Pte Ltd
Email Address:
[email protected]

Recent Update:

Current Version: 2.4.34
Total Downloads: 1,295,674
Ratings: 3.4/5 (5788 Ratings)
Total Reviews: 2324
Update Date: Jul 26, 2024

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