MediaMonkey Pro Problems
Accept no substitute. MediaMonkey is the music manager for serious collectors. MediaMonkey... Show more
- Music & Audio
- Version: 1.0.0
- Downloads: 120.8K
Overview: MediaMonkey Pro
Sync your device's library wirelessly with your Windows PC.
Play/download content from UPnP/DLNA servers.
Navigate your library using the device's file hierarchy.
Customize content on the home screen.
MediaMonkey Pro App Troubleshooting Instructions.
If you have problems with MediaMonkey Pro, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
MediaMonkey Pro Reports / Comments
Recent Reports
My device is a FiiO m11 Pro. I've been using MMW for a while to put files on my microSD card and this has worked fine in the native player. Installed MMA so I could do better playlists and more easily. MMA scanned (very slowly) for songs and 63 albums with CORRECT tag info are identified as "unknown". This is unacceptable. The tag info IS CORRECT. I pulled the card and checked for errors with Mp3Tag and there are NONE. Why is MMA doing this?
Horribly complicated. You have to have your phone at your side researching poorly written wiki articles to figure out how to do things. This app is not intuitive. Searching for duplicate songs is a tiresome chore. Importing songs can even be needlessly complex. Renaming songs on an album that the database didn't identify is frustrating. My PC version continuously produces error codes forcing you to reboot. I could go on and on, this is a zonk.
Doesn't work
Sync still sucks after several years. Ratings, and playlists don't sync. Album Artists get discarded in favor of the individual song artists, creating a fragmented mess. Media monkey works as a good music player. However, you'll have to reorganize, relabel, and rerate everything on your phone.
Bloody awful confusing and hard to use, I'm sick of mucking about trying to get it to work
I couldn't get the app to co-operate with the file manager to give the necessary access to the media file for the app to work on the device side, and the PC side app was even less usable for library management and device synch on my desktop system where I store my main music/video libraries. It's hard to justify rating a paid app that's fundamentally unusable for its intended (or any other) purpose higher than the minimum possible.
Album Names are not appearing on Android Auto. I sent an email to MediaMonkey and I get an email return that says they have to verify I am a human. When I do this by making an account I can't post because the issue on their site. Until this is corrected, 1 star for customer service.
Scanned my music at a very slow rate which no other music app does on my phone. Sorry. Wanted to like it.
I have MM on my laptop,it does everything I could ask except sync'ing with my devices. Android MM is driving me nuts. I wish someone would tell me why my audio files which are accepted completely on media player, iTunes, MM on my laptop, yet MM android loads wrong jpegs. looking for the best audio experience Upgrades in this direction would be welcomed. Those Q's below .... tell me MM is for me, going in the wrong direction. Now won't load folder, granted 50 x usb audio player is the answer.
Does not support AIFF files. Maybe in mm5 on windows but no suggestions about Android.
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