Home Problems

The easiest way to keep track of your child’s day. Personalised learning,... Show more

Home App Troubleshooting Instructions.

If you have problems with Home, try one of the below solutions:

Home Reports / Comments

Facing issues with Home app or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Reports

Kurt Southwell Image
Kurt Southwell 2 months ago

Horrible! I can't even log in for my sons childcare. I put my email and password in and all it says is unable to process and when I try to contact support it never loads to the support

Choco Li Image
Choco Li 2 months ago

The new version of images display can't be full screen, very bad experience. Also the download has no option to choose pictures, all irrelevant photos are downloaded, making no sense. A horrible update for me.

Jason Image
Jason 2 months ago

Horrible that you now need to download every photo instead of your own child's.

Matthew Humphreys Image
Matthew Humphreys 2 months ago

Hey developers, did you realise that in the booking calendar If you Put a big freakin orange dot showing the current date YOU CAN'T SEE THE TINY ORANGE BOOKING DOT ON THAT DATE!!! So every time I try to see what my wife has booked for today I have to move the orange dot. Change the colour.

Amir Tavasol Image
Amir Tavasol 2 months ago

very disappointing there is no option for downloading a single photo, you have to download all photos in a post.

Dave Parkin Image
Dave Parkin 2 months ago

Was good, now bad. On Android, since the update, you can no longer download individual photos or zoom in (to see if it is your child). I don't want 20 photos of other peoples' kids on my phone. Useless now.

Ash Image
Ash 3 months ago

I can't download a single photo anymore.

Alex Avila Image
Alex Avila 3 months ago

downloading images seems to not work properly. downloads ALL images instead of just the one I'm looking at. Don't want all. just mine.

Alyce Kelly Image
Alyce Kelly 3 months ago

This app is good in most ways. Although don't like the latest update where I can not download photos individually. It now downloads all photos of everyone's kids. I don't want other people's kids on my phone and to go through and have to delete a bunch of photos is annoying. It's an invasion of privacy in my opinion and other people shouldn't be able to download my kids photo. Change it please asap!

Shannon Palassis Image
Shannon Palassis 3 months ago

This app is absolutely disgraceful at cyber safety!!!

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Recent Update:

Current Version: 2.5.0
Total Downloads: 422,939
Ratings: 4.6/5 (8677 Ratings)
Total Reviews: 605
Update Date: Jul 29, 2024

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