The Crumbl App is your one-stop shop for everything Crumbl! Whether you... Show more
Earn Loyalty Crumbs for every order and get $10 of Crumbl Cash for every 100 Loyalty Crumbs.
Order fresh cookies from your phone and skip the line with curbside delivery.
Get warm, fresh cookies delivered to your door without leaving your couch.
Order cookies for weddings, office parties, and more with easy pickup options.
Send cookies or gift cards to friends and family through the app.
If you have problems with Crumbl, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
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Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
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Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
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Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
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Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
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Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
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Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
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Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
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Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
doesn't work birthday rewards never shows
you're always sold out!
This app charged my card for an order that didn't register on the app nor in the store. I was told by the manager to come to the store and upon my arrival she told me the charge was pending and will credit my account in about 3 business days and if I wanted cookies I would have to pay again.
they were closed when we ordered and went to pick them up
I came in today to receive my free crumble cookie for my bday and I have the app and for some the gentleman at register name Joe would not except my ID or thru the app to let me have the free bday cookie. He's was really rude and my kids said he made it a Un friendly place to be.
They make you take a photo of the cookie in order to rate the service after an experience. Dealing with the app is almost as bad as the service I got from their employees at the store. The employees were so unhappy to be working close to closing time and crumbl wants a picture of a cookie for me to say that and earn a crumb? Nope, crumbl doesn't need more permissions on my phone in order for me to rate my experience.
Tracking does not work for deliveries.
Default $2 tip is dumb.
website to order is the absolute worst
Whenever I place an order for delivery the app just gets stuck on a loading screen after I enter my address and select which cookies I want it just gets stuck on that spinning cookie loading screen. I tried restarting the order, restarting the app, reinstalling the app, restarting my device, nothing works. Guess I'll just use Doordash or GrubHub, at least their apps are functional.