Overview: Empower: Advance & Credit
Get up to $300 instantly with no interest, late fees, or credit checks.
Flexible line of credit to help build good credit history.
Set savings goals and let Empower monitor your finances to save for the future.
Receive monthly updates and tips to improve your credit score.
A team available via phone, live chat, or email for assistance.
Empower: Advance & Credit App Troubleshooting Instructions.
If you have problems with Empower: Advance & Credit, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Empower: Advance & Credit Reports / Comments
Recent Reports
Didn't work, not worth it. It's $8 a month, doesn't work cuz my account couldn't even be connected and I was charged the membership fee after I had canceled the membership. Yes I got a refund but that's not the point, how do you charge someone for a membership that they do not have?
What was once a very convenient way to get money has become very inconvenient.
Terrible app Keeps asking for old number when I don't know it to log into my account and the help services is so bad it's not even funny
I always got $250 cash advance and repaid on time. Now they dropped it to $50 a month. Which hurts me financially because of all days I need to pay an important bill. Its ok because know I know I can't depend on this app.
Horrible customer service. No one is ever available to speak to you. They always Refer you to use email instead of resolving the issue they offer to cancel your subscription. Ridiculous
I'd give zero Stars if I could there are serious glitches in the program and no options to resolve them when I link my account it shows all my accounts but when I go to request a advance only 1 account in linked it won't add the others and I have multiple incomes and it only uses 1 income as a basis for advanced had a emergency couldn't get a advance cause it showed the account with my once a month income not the accounts with my weekly or biweekly income what a joke for a app that cost money.
I don't believe none of the reviews for this app. I tried this and they even try and charge you 8.00 a month for this service. I signed up even linked my bank account and was still told I wasn't qualified to get a cash advance. I remember seeing a ad on TV where this guy was in a grocery store checking out and he didn't have enough money to cover his groceries then this woman says have you ever heard of empower? They will float you till your next pay day. I tried it and it's a joke so stay away
SCAM ALERT. DO NOT DOWNLOAD THIS APP. They charged me $8 for me to get a loan for $10. A complete scam
You guys are thieves! I PAID OFF MY LOAN, THE FULL AMOUNT, & YOU GUYS STILL TOOK THE SCHEDULED PAYMENT OUT, EVEN THOUGH I NO LONGER OWED IT TO YOU! If you do not immediately return my funds I will dispute this with my bank! A Full $400 you took from me on a $250 Loan! Last time I had to complain, it was because instead of taking out the minimum payment I agreed to you took out my last $134. Claimed it was "deposit". I was never told there was one & you don't itemize anything. Crooks!
Here we go again. Nothing had changed and no advance available
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