Livly Island App Troubleshooting Instructions.
If you have problems with Livly Island, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Livly Island Reports / Comments
Recent Reports
It's impossible to write anything in your bio because of words limit
I could use some help because when i try downloading it onto my Lenovo computer it will not show the correct device, some assistance would verry much be appreciated.
Not only is it a very predatory app that prays on gambling addictions, but it releases a new "gacha" every week. Very expensive as well. Got suspended when I didn't break any of the rules and checked multiple times. Contact customer service and they just copy pasted the terms I very explicitly told them I already checked.
Couldnt even effing open the game. After agreeing to the T&C i hit "tap to start" on the title screen and it just loaded infinitely... closed the game, restarted my phone, and nothing. Just loading infinitely. Such a disappointment
Don't like kpop, don't like gatcha, so this is just barely tolerable. Most of your time is with a loading icon because the menu is so very inconvenient, doing anything will take you through multiple loading screens. I like the style of the characters but not the environment, no sense of space just jpegs pasted on a background. Social features are subpar, you can tell because ppl dont like interacting on the boards. There are better social gatchas out there to fuel your raging gambling addiction.
The app is cute, but other players can be quite rude. I've reported the players who harassed me but I doubt the issue will be resolved. Play at your own risk!
Communication Errors I keep getting thrown back to the title screen because of communication errors. It's made the app unusable for me because I have a ton of loading time and then end up getting thrown back to the title screen after a couple minutes (in which i was able to do like,,, one or two things)
Plz let us make account that has google or what cuz i kept getting my account lost
This app doesn't work at all for android.. This app always crash when it load the main screen :( Whenever I want to load the game, it always says communication error. Even though I already clear cache, force stop and even restart my phone. My storage looks fine. The load of the game is 50/50, sometimes it will load sometimes it don't.
"a communication error has occurred" can't play
Contact App Developer
Recent Update:
App Screenshots
