My Macros+ Problems
No matter if you want to lose weight, bulk up, or maintain... Show more
- Health & Fitness
- Version: 2024.10
- Downloads: 128.3K
Overview: My Macros+
Access over 5 million food items to choose from for quick and easy tracking.
Scan and track your food with just a few taps.
Set as many nutrition goals as you want, supporting carb cycling, high/low days, and more.
Log your water consumption in various units for easy monitoring.
Optional monthly subscription to use artificial intelligence system for personalized macro goals.
My Macros+ App Troubleshooting Instructions.
If you have problems with My Macros+, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
My Macros+ Reports / Comments
Recent Reports
Nutrition information is wrong. Can't change serving size to grams. It's preset to ounces. Nutrition label scanner reads half the info. Total waste of money.
I can't believe I'm this pissed off at an app. It's glitchy as hell and completely useless. I absolutely want a refund.
I cant add any food.... Makes no sense. You have to pay for the app and then pay for a subscription. I wish I would have known before I downloaded.
An incredible amount of UI annoyances, oversights, and bugs. Far too many to list in the allowed 500 characters for this review. They need competent people to give feedback, or to spend some time fixing existing things rather than implementing new features.
I am trying to get into my old account and can't. I've looked for ways to get help, and there are none. Frustrating.
What a waste. You get to spend money to buy the app just to spend more money for the subscription. And without the subscription the app doesn't even track simple things like coffee or tea, let alone link to Google Fit, Health Connect, or any trackers. Such a disappointment.
Not very useful. The barcode is useless.
Cronometer is way better, cant edit where entries are i.e. breakfast or dinner once entered so time wasting to change. Many of the foods found in the app have incorrect macros, no one is checking these and ensuring the database is accurate. Incredibly frustrating and counter-intuitive to learning how to track macros. Navigating the app is not intuitive or user friendly.
It doesn't include features that would be available in comparable free apps and then tries to sell you additional apps and plans. Absolute failure of a paid app.
Can't look up any foods that are not health food related. Made for Whole Foods shoppers.
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