Brilliant Problems

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Brilliant App Troubleshooting Instructions.

If you have problems with Brilliant, try one of the below solutions:

Brilliant Reports / Comments

Facing issues with Brilliant app or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Reports

brandon williams Image
brandon williams 3 months ago

Rant warning ‼️⚠️: I suggested this app to my 10 year old daughter. I have her profile on family link so I approve apps for her. I don't have her for this part of the summer. Just wanted her to start academics so that she isn't behind when school starts. Review and not forget everything from the summer break. Tell me why the parent must login after she installs it. Maybe I'm missing something here, this is an academic app right? Any other app, she can just open and play. 🙅Parent sign in 🚫

Tubisiovsky Gaming Image
Tubisiovsky Gaming 3 months ago

Third lesson I do, introduction to graphes in maths course. There is an equation and value of X, I have to find Y on a graph, I do it exactly as shown in explanation, but somehow it's still incorrect.

Default Account Image
Default Account 3 months ago

Scam

Harshit Panchal Image
Harshit Panchal 3 months ago

This app is not getting launched in my mobile.

Robert Hotaran Image
Robert Hotaran 3 months ago

Hello Brilliant team, I enjoyed the app for 2-3 days that it worked on my Pixel 6. I have installed it because of an YouTube add and quite liked it but it started to crush (back to desktop) every time I opened it. Now I've been charged for a whole year and I'm not happy at all because I couldn't have cancelled the subscription even if I tried because it only loads the bottom menu/navigation and then crashes without any message. Please help. Thank you

Yannick Goossen Image
Yannick Goossen 3 months ago

It's been a good run, 10ish days... now the app is stuck on loading screen when I try to open it... streak will prpbably end and not sure how to stop the app from charging me. Hopefully it'll figure itself out soon. Restarting the phone doesn't work...

Rico G Image
Rico G 3 months ago

There are only 80 courses NOT thousands. Some courses require a detailed prior knowledge. Honestly I can't recommend this. You're better off with textbooks, or online resources like Khan Academy.

Vishwajith Puranik Image
Vishwajith Puranik 3 months ago

App does not load in my gmail account, some thing is wrong same on web version

Simon Teague Image
Simon Teague 3 months ago

Had a Brilliant sub and really enjoyed it. So much so I paid for another so my daughter could use it. Unfortunately Brilliant then locked me out of my subscription and couldn't resolve the issue. They made it my problem to try and recoup money from iTunes. They were very sorry, but tough luck. Great content, hopeless company. Really disappointed

Firo ´s Image
Firo ´s 3 months ago

After pay the premium the startup loading screen doesn't charge. It is showing the same square animations without any change. Im losing subscription money.

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Contact App Developer

Developer Name:
Brilliant.org
Email Address:
[email protected]
Support Website:
https://brilliant.org/

Recent Update:

Current Version: 8.6.0
Total Downloads: 5,149,676
Ratings: 4.6/5 (86040 Ratings)
Total Reviews: 4301
Update Date: Jul 30, 2024
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