Overview: EventLive - Live Stream Events
Customizable link for private event access
Guests can watch without app or account
Email reminders for guests before event
Save a copy of your live stream video
Watch event replay for 365 days
EventLive - Live Stream Events App Troubleshooting Instructions.
If you have problems with EventLive - Live Stream Events, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
EventLive - Live Stream Events Reports / Comments
Recent Reports
This app doesn't work for me. I did a test and it keeps hanging. Sorry, I need my money refunded please. You should have allowed me to do a test before you took my money
Trying to watch a wedding... looping 22 minutes of guests arriving. Very disappointed.
It cut out and didn't save correctly. We have sections that are just black. It's a bummer. We can go back and recreate those moments.
Does not work correctly on a lot of android devices, simple functions like the cameras focus lock are disabled when using this app with samsung tablets like the S7 or A8, signal and streaming quality has been declining. i disabled cell data and connected to home network with 42mb down 23mb up speed and in 15 seconds this app is indicating poor signal. saving a local copy of the stream on the device is not consistent and at times can cut 20 minutes off the saved file tho there is still 18GB of free space on the device. was told the fix is apparently to use an iPhone so no android support. To advertise this app for android and to tell people to trust this app with their wedding or funeral you should be supporting and optimizing it for android. when your app fails telling people to use iPhones as a fix is lazy and shows you do not support the android platform. This is a one star review, not sure why you have a perfect score with other 1 - 3 star reviews listed here.
No contact numbers for support. No immediate support help via a live person. If I could rate this with negative stars I would.
Cheating. Why you say free when you ask me to pay $70 after sign in?
I am so disappointed with this app. We paid to use this app to stream our wedding ceremony and several friends and family members said that they only saw a black screen and/or could only hear audio. We were on an excellent wifi connection and my cell phone is in perfect condition so I know that it wasn't our fault. People are also having the same issue with the recording. To be fair, the app interface is easy to use and consumer friendly. It would've been better though if the stream worked.
Make sure you have a backup plan. If you get a poor signal indicator during streaming all will be lost. We relied on the app and now don't have any recording of my daughter's wedding even though we had full bars on our wifi signal and test pist worked just fine.
Ruined the online streaming, was laggy and cutoff in 16 mins into the wedding. Worst app
After entering the event details, when clicked on Continue the page remains the same and event is not created
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