Overview: PSPlay: Remote Play
Quick and simple setup process for connecting to your PS console.
Enjoy streaming your favorite games with minimal delays for a smooth gaming experience.
Use D-Shock and 3rd Party controllers with all Android devices for versatile gameplay.
Turn your device into a virtual D-Shock controller for your PS console.
PSPlay: Remote Play App Troubleshooting Instructions.
If you have problems with PSPlay: Remote Play, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
PSPlay: Remote Play Reports / Comments
Recent Reports
Wouldn't connect
Won't pair with my ps5 no matter what troubleshooting I follow. Bit disappointed I've wasted money on this app given it's meant to be better than the native Sony app
Stopped working entirely, my gcloud is basically a brick now. thanks Dev should learn to read. Cloud is a brick BECAUSE your app stopped working. But it did stop work. THE APP DOES NOT WORK. It's not my system, it's the app. clear enough?
Writing this review (again) because I can't see my first one after a Dev replied to it. I tried using this on an Android 11 TV with my DualSense controller connected via Bluetooth and my PS5 using Local Connect. I can connect to the PS5 easily but the button mapping is messed up. The triggers think they are the right stick and L3 + R3 don't do anything. I'm unable to remap those buttons at all. I have to press SKIP to continue mapping. I can't change their mapping value in stream settings.
Everything I open it closes on me and when I do get to use it I get literally 8 min and it disconnects why do we pay for an app that doesnt work
Sent emails but no answer. I can't auto configurate my internet as when I get to the login to access the gateway to add the router for the ps5, I can't login as it doesn't use the company that my internet uses. Mine is by Calix, but Exos pulls up when I put the gateway number in the search bar. No login works, so I'm unable to get my internet fixed so that I can play away from home. I don't want to keep going as I am almost out of tries to get logged in so I can add the ps5 port.
I can't get it to work. And I paid for this to not work.
Can't use without port forwarding.
The app is terrible, cannot connect to mobile data, lags on WiFi and controller doesn't work on google tv
Tried for hours to connect to mobile data. Even followed the instructions to the T. Went into my routers interface and followed all the instructions over and over again. Nothing. For me It doesn't connect through mobile data only through wifi. I give up
Contact App Developer
Recent Update:
App Screenshots
