Pupil Distance PD Glasses & VR Problems
#1 Top Ranked App for measuring Pupillary Distance also known as PD.... Show more
- Health & Fitness
- Version: 1.7.2
- Downloads: 45.9K
Overview: Pupil Distance PD Glasses & VR
Measure your Distance and Reading PD in 3 quick steps
Automatically detects your eyes and pupils for accurate results
Calculates and provides precise PD measurements
Take a selfie, have a friend take your picture, or import from gallery
Pupil Distance PD Glasses & VR App Troubleshooting Instructions.
If you have problems with Pupil Distance PD Glasses & VR, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
Steps:
- Restart Your Device: This can clear temporary issues.
- Update the App: Ensure you have the latest version installed.
- Clear Cache/Data:
- Android: Settings > Apps > [App Name] > Storage > Clear Cache/Clear Data.
- iOS: Reinstall the app.
- Free Up Space: Ensure your device has enough storage space.
- Check for OS Updates: Update your device's operating system.
Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
Steps:
- Check Credentials: Ensure you’re using the correct username and password.
- Reset Password: Use the “Forgot Password” feature.
- Check Server Status: Ensure the app’s servers are not down.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Sometimes, a fresh install can resolve the issue.
Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
Steps:
- Close Background Apps: Free up resources by closing other apps.
- Clear Cache: Clear the app’s cache.
- Update the App: Ensure you’re using the latest version.
- Restart Device: Restart your device to refresh its memory.
- Free Up Space: Ensure there’s enough storage available on your device.
Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
Steps:
- Check Notification Settings:
- Android: Settings > Apps > [App Name] > Notifications.
- iOS: Settings > Notifications > [App Name].
- Ensure Do Not Disturb is Off: Check that Do Not Disturb mode is not enabled.
- Check Internet Connection: Ensure you’re connected to the internet.
- Update the App: Install the latest version.
- Reinstall the App: If all else fails, try reinstalling the app.
Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
Steps:
- Restart Your Device: This can help finalize the update.
- Reinstall the App: Uninstall and then reinstall the app.
- Check for Patches: Look for any new updates or patches.
- Clear Cache: Clear the app’s cache to remove old data.
- Contact Support: If the issue persists, contact the app’s support team.
Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
Steps:
- Check Internet Connection: Ensure you’re connected to Wi-Fi or mobile data.
- Restart Router: Restart your router if using Wi-Fi.
- Check App Permissions: Ensure the app has permission to access the internet.
- Clear Cache: Clear the app’s cache.
- Reinstall the App: If necessary, uninstall and reinstall the app.
Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
Steps:
- Check System Requirements: Ensure your device meets the app’s requirements.
- Update Your OS: Ensure your device is running the latest operating system version.
- Free Up Resources: Close other apps to free up memory.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
Steps:
- Free Up Space: Ensure there’s enough storage on your device.
- Check Internet Connection: Ensure you have a stable internet connection.
- Restart Your Device: Restart your device to clear temporary issues.
- Check OS Compatibility: Ensure your OS is compatible with the app.
- Clear App Store Cache:
- Android: Settings > Apps > Google Play Store > Storage > Clear Cache.
- iOS: Restart the App Store app.
Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
Steps:
- Restart the App: Close and reopen the app.
- Check Internet Connection: Ensure you have a stable connection.
- Clear Cache: Clear the app’s cache to remove old data.
- Reinstall the App: Uninstall and reinstall the app.
- Update the App: Ensure you have the latest version installed.
Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
Steps:
- Restart the App: Close and reopen the app.
- Update the App: Install the latest version.
- Clear Cache: Clear the app’s cache to remove old data.
- Check App Permissions: Ensure the app has the necessary permissions.
- Contact Support: If the issue persists, contact the app’s support team for assistance.
Pupil Distance PD Glasses & VR Reports / Comments
Recent Reports
1st Review From the last update I've been having problems regarding the privacy settings, on both of my Android phones. Whenever I try to upload a new picture, a message comes from the app saying: "Please allow permission to pick an Image". All the actions regarding the appp are authorized on the settings of my phone. 2nd Review The developer has sent me an e-mail affirming that the problem would be solved, and it has not been solved so far. I am very frustrated as this is a paid app.
Don't recommend, I ended up going with the adult average and hoping for the best.
Would not recommend. Very hard to use and not accurate. It can't even detect pupils. Have used other PD app' and they automatically got my PD right.
Did not work at all. Measured several times and it was wrong. I called my optometrist to see if the had it and found out the app was way off
Unreliable! Every attempt I made was different. PD varied from 59 to 65 mm. Paid money for it in the hope it would be better than the free ones but it is no different. Very disappointed and can't get a refund through the play store.
Not accurate. Compared to my PD from my optometrist, the values this app provides are off by as much as 3mm. Most optometrists allow for a maximum of 1mm error. Don't waste your money on this.
The fact that it suggests holding a credit card in your picture is suspicious right from the start. They say they don't take the data from it but I used a Tim Hortons gift card just to be safe. The whole process is awkward and there's way too much manual input and room for error. I'm not confident at all that I got the right result.
Completely Incorrect measurements
I am trying to measure for a VR headset. When it gives ne the results I can read the top of the VR part but I cant scroll down to see it.
Incorrect measurements despite several attempts. Went to a eye doctor for a proper measurement and this app was about 10mm off.. Waste of $8. Also a pain to use when you can't see the app. (While the setup boxes are bright, they are super thin, so when you have to take your glasses off for measurement, you aren't able to easily make out where to line up your head.. maybe make that a little bolder.
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Recent Update:
App Screenshots
