Ausgrid Reports & Customer Service

 Ausgrid is an electricity distribution company that owns, maintains, and operates electrical networks supplying 1.8 million customers and serving over 4 million people in Sydney, the Central Coast, and the Hunter regions of New South Wales, Australia. It was formed in 2011 from the previously state-owned energy retailer and distributor, EnergyAustralia. The Government of New South Wales sold the retail division of the company, along with the EnergyAustralia brand, and the remainder was renamed Ausgrid. 

Ausgrid Complaints

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Ausgrid Comments

Facing issues with Ausgrid or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Posts

Marilyn Hadfield Image
Marilyn Hadfield 22 hours ago

@FL480 @spenderallegra Solar electricity can still be used directly from the roof and in the home, but the battery will charge with the excess – avoiding feeding into the grid and therefore the solar tax charges. Under the Ausgrid scheme, homes with batteries will be paid rather than penalized.

Kris Lipman Image
Kris Lipman 1 day ago

One month we apparently used 4300kw/h the average usage for a household of 5 in Australia was 3900kw/h per year... #Ausgrid / #Powershop / #Smartmeter / #energyombudsman

Pete Miller πŸ‡¦πŸ‡Ί Image

@Bowenchris How does that compare to the big solar scam when @Ausgrid starts to charge people via feed in tax for their solar as we have inadequate storage. We’ll be setting our inverter to stop exports in taxed times. Biggest rort out there perpetuated by state and federal govt. β€˜grants’

Joel Courtney β˜€οΈπŸ”ŒπŸ’» Image

@xiaowang1984 Control wasn't the priority out of the gate because it necessarily required a replacement of the RMI unit. All greenfields mandate it in the Ausgrid DNSP, and I understand similar requirements exist at other Australian DNSPs. So over time, kiosk + chamber substations will.

Joel Courtney β˜€οΈπŸ”ŒπŸ’» Image

@xiaowang1984 @EnergeticPariah @GlenneDrover @evcricket @AvivCoko @LesleyG78347579 DNSPs are required to maintain the connectivity model of the LV network. Accuracy is sometimes questionable, and also implies an historical link state management. We built this out for MV in the late 2000s at Ausgrid, with a goal to go to the customer premises over time.

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Ausgrid Customer Support

Find latest Ausgrid Customer Care Numbers (24 hours helpline), 1800 Toll Free Number, Fax Number, Email Address, Twitter Account, Facebook Page, Live Chat, Customer Account Login etc. We regularly update this details and provide you with accurate up-to-date information .

Address:

Sydney, Australia

Phone Numbers:

Phone: : 02 4399 8099.

Email Address:

Website & Links:

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