Booking.com is a leading online travel agency headquartered in Amsterdam and operates as a subsidiary of Booking Holdings. Despite its mobile app being the most downloaded in the travel agency category, it has received low ratings, with Trustpilot rating it at 1.4 stars. Booking.com offers lodging reservations for about 3.4 million properties, including 475,000 hotels, motels, and resorts, as well as 2.9 million homes and apartments in over 220 countries and territories, and in more than 40 languages.
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@bookingcom please can you respond to my DMs? You told me to contact you when I returned from my holiday, which I did, and now youβre ignoring me
@DushyantSBaghel Thanks for the prompt response,we do apologise for any inconveniences caused.Β I have already escalated on the case and informed the relevant department whom will contact you immediately. Kindly provide your reachable phone number ASAP.
@bookingcom I am taking the flight now. There is no point in selling such tickets. I was told flight is full and there is no space to keep your bag. I am alone on 24th DEF row.
@SpiritAirlines I booked a ticket from India via @bookingcom from OAK to Detroit via LXA, paying for 1 carry-on and 1 checked bag. Despite this, I was charged an extra $79 at LXA for my bag, even after the staff confirmed it could be carried on. This charge is unfair!
Based on your past 3 months experience.
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Sydney, Melbourne, Australia