Booking.com Reports & Customer Service

 Booking.com is one of the largest online travel agencies. Headquartered in Amsterdam, it is a subsidiary of Booking Holdings. The platform provides lodging reservation services for approximately 3.4 million properties, including 475,000 hotels, motels, and resorts, as well as 2.9 million homes and apartments in over 220 countries and territories, available in more than 40 languages. Additionally, Booking.com offers flights in 55 markets and tours and activities in over 1,300 cities. Despite its success, the platform has received criticism for its customer service, with Trustpilot rating it 1.4 stars. Some hotel partners also report delays in payments, leaving small hoteliers financially strained. 

Booking.com Complaints

Total Reports
29
in the past 24 hours
 
Change
4%
than the previous 24 hours
 
 
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Booking.com Outage Map (Live)

Booking.com Live Outage Map

Booking.com Comments

Facing issues with Booking.com or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Posts

Daniel Parkes Image
Daniel Parkes 1 hour ago

@bookingcom sent you a DM, can you assist please?

Sebastian Jack 🏴‍☠️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 Image

Why advertise your place on @Airbnb as "pet friendly" and "dogs allowed", but also state "dogs not allowed on furniture"? It's like hotels advertising themselves on @bookingcom as dog-friendly, but the details shows they only mean in the bar and they're not allowed in bedrooms.

Matt Image
Matt 1 hour ago

Day 3: @mangopay @bookingcom @bookingcomPA @BookingHoldings all continue to ignore everything. Even today when the scammers have been active again. I am shocked by this as everyone is. Big companies ignoring a loyal customer. Please share my messages. #HelpNeeded

Booking.Com Image
Booking.Com 10 hours ago

@KG_Jura Hello, we apologize for the inconvenience and such an experience with us. We would like to look at the problem raised further. Kindly follow back and via DM share your mobile number we reach out and assist.^Tyler

Booking.com Image
Booking.com 10 hours ago

@KG_Jura We sincerely apologise for the inconvenience caused. Kindly follow back and share the following details with us via DM for further checks: ●Passenger's full name: ●Booking reference: ●Whatsapp number ●Email address: >>Customer Support. Alma®

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Booking.com Customer Support

Find latest Booking.com Customer Care Numbers (24 hours helpline), 1800 Toll Free Number, Fax Number, Email Address, Twitter Account, Facebook Page, Live Chat, Customer Account Login etc. We regularly update this details and provide you with accurate up-to-date information .

Address:

Herengracht 597, 1017 CE Amsterdam, the Netherlands.

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