Booking.com, headquartered in Amsterdam, is one of the largest online travel agencies and a subsidiary of Booking Holdings. Its mobile app is the most downloaded in the travel agency category. However, it has received some of the lowest ratings online, with Trustpilot giving it a score of just 2.0 stars.
@bookingcom could you be any harder to contact when someone has a confirmed reservation that the hotel doesn’t show?? Ugh what the hell are we supposed to do 21 minutes on hold and nothing!!!
@bookingcom What started positive, looks like to end as with @mangopay. @bookingcom seems to position as they can't help as they only allowed a scammer to advertise but did nothing wrong. #greatcustomercare
@bookingcom mon compte Booking est bloqué chaque fois que je veux le réinitialiser je ne reçois aucun lien 😡
Booked accommodation for tonight in Leicester. Property paid upfront via @bookingcom. Property is not responding to messages, etc. Believe it's a scam property contacted @bookingcom for assistance. Their latest advice.... Message property ask for a refund 🤣 bell ends
@bookingcom any chance of a reply?
Based on your past 3 months experience.
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