British Airways Complaints in London
British Airways is the largest airline in the United Kingdom based on fleet size, or the second largest, behind easyJet, when measured by passengers carried.
Overview
Got issues or have something to share about British Airways?
Reports generated for
Recent British Airways Issues
Lucky Gunner
@RichPreston @British_Airways I’ve had this. BA cancelled return flight with <24 hours notice but move me to @AerLingus. I had paid for club class which Aer Lingus doesn’t have. Getting home minus perks such as lounge access, food / drink onboard etc isn’t end of the world but no comp given?
Monil
@British_Airways Hey Beth, thanks for reaching out. I hope customer relations does get in touch soon as when someone raises a complaint, it really means something is actually wrong & needs repairing. Been flying with you for years & post-Covid, BA has really dropped the ball. Please do better.
Alex Walls
Hey @Qantas how long should your first class passengers wait for points to be credited to their account? Because despite many emails and calls I’ve been waiting 3 months for you to credit my @British_Airways executive club account. BA also very unhelpful. Please fix.
Clare M Sutherland
@British_Airways Some of the replies to my original post were scam accounts, including one which looked official from BA. Be careful responding to DM message requests that look like it's from BA. I've resorted to getting a cashback from my CC. So much easier than the terrible BA customer service.
Elizabeth Rabineau
@British_Airways Just trying to understand why clear weather is forecast on three weather apps and you cancel our flight due to adverse weather. The “earliest” rebooking offered for our morning flight gets us to our hotel at midnight. We’re flying to a major city.
Vish
@British_Airways Could you please let me know how I can raise this complaint please? as I was not instructed to do this at any point before this conversation
Tim Baker
@British_Airways how do I get resolution of my complaint submitted to you over 2 months ago? All I get is a weekly email telling me nothing has happened because you’re overwhelmed with unhappy customers!
Annie Pope
@GHarford @British_Airways @British_Airways sure you’re aware, but there are a load of replies to the original post purporting to be from you or from your agents. I’ve reported…
Annie Pope
@GHarford @British_Airways @GHarford hope you got sorted. Careful if you reply to some of these tweets - looks like all but the first reply are from fake accounts xRelated Services
