BT Group plc is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.
@BTGroup I am trying to set up an account for my elderly father but I canβt get past the verify identity part as it says there is no phone number or email address registered. There is no option to input either of these on your website. Can you tell me how I can proceed please.
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@BTGroup as per my last message I have now twice requested the returns bag and would like to know what is happening
@BTGroup good afternoon, I received a text from you today saying that I have two weeks left to return your TV box, but when I spoke about cancelling the TV I was told I have it until the 31st of Dec (that's when it will switch off) my account number is GB21926262...
Based on your past 3 months experience.
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BT Group plc 1 Braham Street London E1 8EE