Hootsuite is a social media management system. The service lets users manage social interactions on multiple social networks, including Twitter, Facebook, Linkedin, Google+, Foursquare, MySpace, Wordpress and Mixi.
@Martin_Cook_@hootsuite@buffer You should switch to a more reliable and efficient tool like @socialpilot_co . You can easily schedule all your content and automate the whole process.
@11nnovak@hootsuite While I can't speak for Hootsuite's turnaround times, I'm using @ContentStudioio, their customer support is excellent—very responsive via chat and email.
Plus, their platform is super user-friendly for handling account updates and more. It might be worth checking out!
Hey @hootsuite - what's your customer service turnaround time? Is there any chat or phone option? I need to update my payment information to get my account suspension removed, and your website and email-based customer service isn't making it very simple at all
Apparently at some point @hootsuite killed off the free accounts and went to paid only.
@Hootsuite_Help I'd like my account deleted but your system is terrible and won't allow it unless I upgrade to a paid account.
@angela_acumen@hootsuite Sorry to hear about your troubles! If you're considering a new tool after sorting out your refund, you might want to check out @ContentStudioio.
It's a comprehensive and cost-effective alternative for easily managing your social media.
@AislingFoleyMkt@hootsuite Don't forget that since you are in the EU you are legally entitled to all of your data from Hootsuite - even if they have decided to change the subscription requirements of your account. You don't have to pay to access it. They have to give it to you.