Craving Zaxbys saucy, flavor-full food? We have a NEW app to give... Show more
Earn 10 points per $1 spent and save up for special rewards.
Choose delivery service in the app for convenient doorstep delivery.
Order ahead for in-store pickup or curbside pickup for a quick grab-and-go.
Save your favorite orders and store locations for easy reordering.
Digitize physical gift cards or send eGift cards directly through the app.
If you have problems with Zaxbys, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Here’s how to fix it:
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Login issues can be caused by incorrect credentials or server problems. Here’s how to resolve it:
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Slow performance can result from heavy app usage or background processes. Here’s how to speed it up:
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Notification issues can arise from misconfigured settings or connectivity problems. Here’s how to fix it:
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Update issues can be due to bugs or incomplete installations. Here’s how to resolve it:
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Connectivity issues can be due to network problems or app settings. Here’s how to fix it:
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Compatibility issues may arise from outdated OS versions or hardware limitations. Here’s how to resolve it:
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Installation issues can be due to insufficient storage or network problems. Here’s how to fix it:
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Loading issues can be due to app bugs or connectivity problems. Here’s how to resolve it:
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Feature malfunctions can be due to bugs or app settings. Here’s how to fix it:
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It won't process payments. My credit card works just fine in person and in most other fast food apps, but not with Zaxby's. I don't receive any notification from my credit card that a payment was declined, so it must be something on their end. Zaxby's can't even process their own gift cards! I've asked support for help and they can't figure it out.
Good food but app maybe compromised. Used the app twice, both times using a different credit card at end of transaction (same cc.co.) after second time within two weeks someone in another state using my card info via the app illegally purchased a meal. Don't use the app. Physically be present to make orders and pay directly at counter.
If there qas a 0 stars I would hit it. Log in is horrible. Can't change anything on my account when I mistyped my phone number. Couldn't work with my Google pay. Customer service clearly played hockey without a helmet. They couldn't help me with my account issues. They need to fire/sue whoever created this thing and start from scratch!
Love Zaxby's, just uninstalled the app, it's awful...website great, app awful ..start all over, that is all...got worse with the last update..Chicken? Home run!! I.T.? Unmitigated failure.
Faster to go through the drive through. No way to view your order after placing it. Limited in functionality.
Faster to order in person
You need to add coupons on here
The pp won't let me place an order and keeps saying "oops something went wrong". Besides that the rest seemed like it would be nice to use but I can't use it if I can't place an order.
Tell that loud mouth n at the Dothan AL location to get a different job if she can't talk respectfully. Popeyes is actually better than Zaxby's now. Seriously. It's insane.
Laggy