Install the Tropical Smoothie CafeĀ® app today to make ordering delicious tropic... Show more
Order delivery or pickup with ease.
Earn points for every purchase and redeem for free items.
Personalize your smoothies and food items.
If you have problems with Tropical Smoothie Cafe, try one of the below solutions:
App crashes can be due to various issues, including software bugs or insufficient device memory. Hereās how to fix it:
Steps:
Login issues can be caused by incorrect credentials or server problems. Hereās how to resolve it:
Steps:
Slow performance can result from heavy app usage or background processes. Hereās how to speed it up:
Steps:
Notification issues can arise from misconfigured settings or connectivity problems. Hereās how to fix it:
Steps:
Update issues can be due to bugs or incomplete installations. Hereās how to resolve it:
Steps:
Connectivity issues can be due to network problems or app settings. Hereās how to fix it:
Steps:
Compatibility issues may arise from outdated OS versions or hardware limitations. Hereās how to resolve it:
Steps:
Installation issues can be due to insufficient storage or network problems. Hereās how to fix it:
Steps:
Loading issues can be due to app bugs or connectivity problems. Hereās how to resolve it:
Steps:
Feature malfunctions can be due to bugs or app settings. Hereās how to fix it:
Steps:
Absolutely ridiculous!! Even the new password I just created will not let me sign in. I know it is saved because after being prompted to create a new password again, I tried the same one and it told me I need a completely new password. Which still didn't work š
Have emailed both the app contact email for help and the online website, with no response. Can't login to the app, just error messages no matter how I try to update my email or password. Funny thing is, can still login on computer and even on my phone's internet browser with no problem, just not the actual app.
Not scanning receipt
Delivery is a LIE! It says no delivery service is available. POS app!! Can't use f...king discounts because says invalid. Most features do not work MOST of the time and all stores take forever to make orders!! š my š«.
Payment method NEVER works. Price at store is more expensive too. It's super frustrating!
This has to be the worst app in the history of apps. Wouldn't allow me to log in. Put in my regular password, said incorrect. Clicked forgotten password and reset it. Still says the same thing. Just horrible
if you lose your password the reset won't let you rest and it won't let u retrieve password or reset another way besides the email route. wish they could just send a code to my phone. annoying deleted it.
The entire reset password thing is not working its even messed up for my husband. I can't even sign in on the app using my new password, even after clearing data and cache and uninstalling it. How are you going to send an email to get a free smoothie but I can't even sign into the app .
The app will not take my correct credentials. I logged into the Tropical Smoothie Cafe account without any issues. The app will not take the same log-in info used for the website.
Terrible experience lied about free soothie when purchasing food I purchased food and didn't receive my smoothie