Booking.com Reports & Customer Service

 Booking.com is one of the largest online travel agencies. Headquartered in Amsterdam, it is a subsidiary of Booking Holdings. The platform provides lodging reservation services for approximately 3.4 million properties, including 475,000 hotels, motels, and resorts, as well as 2.9 million homes and apartments in over 220 countries and territories, available in more than 40 languages. Additionally, Booking.com offers flights in 55 markets and tours and activities in over 1,300 cities. Despite its success, the platform has received criticism for its customer service, with Trustpilot rating it 1.4 stars. Some hotel partners also report delays in payments, leaving small hoteliers financially strained. 

Booking.com Complaints

Total Reports
30
in the past 24 hours
 
Change
173%
than the previous 24 hours
 
 
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Booking.com Outage Map (Live)

Booking.com Live Outage Map

Booking.com Comments

Facing issues with Booking.com or have any questions? Share your issues and questions with the community. You can also share your feedback and suggestions. We will try to respond to your comment as soon as possible.

Recent Posts

Booking.Com Supervisor Image

@vadivelk Hi, we sincerely apologize for the inconvenience caused. Kindly follow back and share the following details with us via DM for quick assistance: ●Full name: ●Contact number: ●Email address: Thank You. ^Ann

Vadi வடிவேல் ✌🏾 Image

@bookingcom I tried the direct contact number -- I can't get to speak to someone without PIN. I don't see PIN anywhere in booking confirmation nor in the my accounts page. Strange!

Harriet Bookingcom Supervisor Image

@ropayapaca Hola, lamentamos saber que tu experiencia no ha sido tan agradable como esperabas. Síguenos y envíanos un mensaje directo con tu nombre completo, dirección de correo electrónico y número de teléfono local. Investigaremos esto y nos pondremos en contacto contigo.

Harriet Bookingcom Supervisor Image

@ropayapaca Hola, le pedimos disculpas por las molestias. Tenga en cuenta que ya hemos escalado este asunto al departamento correspondiente. Síganos y envíenos un mensaje directo con su número de teléfono local para recibir asistencia rápida. Gracias.

vicki4444 Image
vicki4444 5 hours ago

@bookingcom DM sent

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Booking.com Customer Support

Find latest Booking.com Customer Care Numbers (24 hours helpline), 1800 Toll Free Number, Fax Number, Email Address, Twitter Account, Facebook Page, Live Chat, Customer Account Login etc. We regularly update this details and provide you with accurate up-to-date information .

Address:

Herengracht 597, 1017 CE Amsterdam, the Netherlands.

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