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Frontier offers home phone, broadband internet and digital televsion to individuals and businesses in 27 states. Broadband internet uses DSL or fiber technology. Digital television is available only to fiber customer as part of the tripple play Frontier FiOS service. Frontier mainly operates in rural areas.

Overview

13 reports
+30% change
54 reports
-43% change
 
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Frontier Problems

Frontier Outages Map

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Recent Frontier Issues

jenniferwhite
jenniferwhite
@FrontierCorp Internet is going down almost every day since you were hacked three weeks ago. Sometimes down half the day. We work from home & kids rely on the Internet in order to do coursework. What is going on? We had a tech come out and they said nothing they can do. Do we need to switch?
jenniferwhite
jenniferwhite
@FrontierCorp @FrontierCorp Internet is going down almost every day since you were hacked three weeks ago. Sometimes down half day. We work @ home & kids rely on Internet to do daily coursework. What is going on? We had a tech come out and they said nothing they can do. Do we need to switch?
Abbey Nayor
Abbey Nayor
@FrontierCorp could you please share outage repair status information for 06880? My ticket says pending and your ‘bot’ put me into Dantes Hell. Help?
R one
R one
@FrontierCorp I’ve done that four or five times all they tell me is oh there’s a outage and we’ll try to have it back on as soon as possible. Tell that to the 12,000 people that live in the city that use you it’s time to move to Xfinity we talk about it at the local coffee shop once a week
posted 10 hours ago
R one
R one
@MzryBun @FrontierCorp Yeah, it sucks for sure. It’s still out half the city uses Frontier for someone unknown reason thank God Xfinity came in a year ago. It’s about time to switch.
posted 10 hours ago
Chloe
Chloe
@jerkymakerron @FrontierCorp My Internet has gone out 8-9 times in the past month for me and it's out for an entire day when it goes out. We shouldn't have to pay for the time it's out since we're not using it! I hate frontier. Once AT&T covers my area, I'm switching to them and telling frontier to shove it.
posted 10 hours ago
seashelll
seashelll
@FrontierCorp You have terrible customer service
posted 11 hours ago
Makers Mashup
Makers Mashup
@thezolon @Xfinity @FrontierCorp Yeah, I can get that level of speed (at least download) from xfinity but I don't feel like replacing a bunch of equipment. I could drop an SFP module in and get that connected but without the rest of the network to support its just overspending. Thats awesome speeds though!
posted 14 hours ago
Chiefgreen
Chiefgreen
My first issue with @FrontierCorp and I see why people stay with spectrum. They want me to chat with someone. Nah. Get someone on the phone that can fix this. Now I’m waiting. #fml
posted 16 hours ago
Zolon
Zolon
@MakersMashup @Xfinity @FrontierCorp Oh, I fully admit, it is overkill. It was only a $50 difference in cost to almost triple the speed though.. It just means my main server (which only has a 1gbps adapter) can't swamp my connection no matter what it is doing. I am eyeballing the new beelink sei14 because of it.
posted 17 hours ago
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