Santander offers current accounts, savings, investments, loans, credit cards and other financial products. Clients can access their Santander accounts through online banking and mobile banking apps.
.@santanderukhelp truly appaling service. Trying to open an account for a charity, a Simon Mortlock , business manager took 4 months to submit paper work to risk dept. The risk dept then ask for documentation that the charity commission state is not required , ask for advise ..1
.@santanderukhelp . I'm told they'll get back to me. No response to emails sent once a week for 5 weeks . Make a complaint over the phone, promised a call in 3 days. A letter is sent stating following our call, I've had no call. 3 weeks later I get a call ...2
.@santanderukhelp . To be told my application is declined. No reason. No explanation. No contact from business manager.
So today I've moved all 4 accounts personal and business to someone else.
All you had to do was be honest and explain. .@gguk units do not use santander
@santanderukhelp I’ve been trying to contact you all day - and sent a tweet - please can you tell us what is happened with the funds outage - nothing has been paid over to us since Friday @elavon@santanderukhelp@santander
@santanderukhelp If market conditions dictate savings interest should go DOWN, the same market conditions can’t dictate that mortgage rates should go UP. They’re both based on your bank’s forecasting of the Bank of England’s rate. You either think the next moves will be up or down. Not both.
@santanderukhelp - i have fraud on my account and I can’t believe that I can’t speak to a person until tomorrow. Surely fraud should be a 24/7 service