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Santander offers current accounts, savings, investments, loans, credit cards and other financial products. Clients can access their Santander accounts through online banking and mobile banking apps.

Overview

17 reports
+55% change
81 reports
-19% change
 
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Santander Outages

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Recent Santander Issues

Everything Westward
Everything Westward
@santanderukhelp @santanderuk still awaiting all our elavon card payments to arrive from Friday onwards - any idea how much longer ?
posted 3 hours ago
Colin Chapman
Colin Chapman
@everythingwesty @santanderukhelp @santanderuk Us too - payments from Thurs onwards not paid and no update since 9.15 this morning despite promises of regular updates.
posted 3 hours ago
Jacqueline
Jacqueline
.@santanderukhelp truly appaling service. Trying to open an account for a charity, a Simon Mortlock , business manager took 4 months to submit paper work to risk dept. The risk dept then ask for documentation that the charity commission state is not required , ask for advise ..1
posted 3 hours ago
Jacqueline
Jacqueline
.@santanderukhelp . I'm told they'll get back to me. No response to emails sent once a week for 5 weeks . Make a complaint over the phone, promised a call in 3 days. A letter is sent stating following our call, I've had no call. 3 weeks later I get a call ...2
posted 3 hours ago
Jacqueline
Jacqueline
.@santanderukhelp . To be told my application is declined. No reason. No explanation. No contact from business manager. So today I've moved all 4 accounts personal and business to someone else. All you had to do was be honest and explain. .@gguk units do not use santander
posted 3 hours ago
Jacqueline
Jacqueline
@santanderukhelp That's OK. I no longer have accounts with you due to your dishonesty and appaling service. Simon Mortlock should be ashamed
posted 3 hours ago
Emilie Kyte
Emilie Kyte
@santanderukhelp We called you this morning and they told us there was an IT issue so please can you tell me when this will be resolved???
posted 3 hours ago
Everything Westward
Everything Westward
@santanderukhelp I’ve been trying to contact you all day - and sent a tweet - please can you tell us what is happened with the funds outage - nothing has been paid over to us since Friday @elavon @santanderukhelp @santander
posted 5 hours ago
Jason Korsner
Jason Korsner
@santanderukhelp If market conditions dictate savings interest should go DOWN, the same market conditions can’t dictate that mortgage rates should go UP. They’re both based on your bank’s forecasting of the Bank of England’s rate. You either think the next moves will be up or down. Not both.
posted 7 hours ago
Boys Eat Scotland
Boys Eat Scotland
@santanderukhelp - i have fraud on my account and I can’t believe that I can’t speak to a person until tomorrow. Surely fraud should be a 24/7 service
posted 12 hours ago
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